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Customer Experience News & Media

5 pitfalls to avoid when deploying digital signage

After implementing more than 200 networks, we've fallen down a few holes and tripped over some bumps. But you don't have to. Just listen to what we've learned…

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IBM study finds current in-store and digital experiences fail to improve customer experience

May 11, 2017

An IBM study reveals current digital experiences in stores fail to improve customer experience. IBM surveyed 507 brands in 25 countries and found that the…

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IoT proving valuable in driving customer experience and operational efficiency

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Advanced developments in Internet of Things technology is providing retailers a slew of benefits, from faster product replacement to product performance, and…

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Videotel launches interactive digital signage solutions

May 8, 2017

Videotel has launched a variety of interactive solutions, such as the PUSH digital signage solution, designed with a VP71XD media player, inter play harness…

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SignStix to show off solutions at retail show

May 8, 2017

SignStix plans to showcase its digital innovations at the Retail Business Technology Expo on May 8 and 9 in London. SignStix will display its digital…

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Webinar examines content do's and don'ts

by Bradley Cooper — Editor, Connect Media

It can be very difficult to design the right content for your displays. There are many factors to consider such as the variations of displays, the resolution…

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Digital signage boosts fast casual customer experience

by Digital Signage Today

Digital signage isn't just a pretty display, it's also a tool to boost sales, customer experience and more. Fast casual and quick-serve restaurants are…

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Digital signage powers smart cities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As digital signage content management systems have become more versatile, public locations are increasingly finding opportunities to deploy interactive kiosks…

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NYC Transit shares insight on digital signage kiosk deployment

by Bradley Cooper — Editor, Connect Media

The NYC Transit has upgraded the passenger experience through digital signage kiosks. Paul Fleruranges, VP of corporate communications at NYC Transit, shares…

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10 reasons to attend the 2017 ICX Summit

by Christopher Hall — w, t

If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.

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Subway and Dairy Queen share digital signage lessons

by Bradley Cooper — Editor, Connect Media

When Subway and Dairy Queen set out to upgrade their locations with digital signage menu boards, they found the process more difficult than anticipated. The…

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Digital signage content as a service delivers millennial customer experience

Digital signage is a booming business. This strong growth can be attributed to digital signage's effectiveness in maximizing the consumer experience …

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Digital video network Captivate expands into Ottawa

April 17, 2017

Captivate, a digital video network company, has announced plans to expand into Ottawa, Canada. Captivate currently has a network of 12,000 elevator and lobby…

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Strategy, not content, is the key to corporate communication

Corporate communication has typically been the "redheaded stepchild" of the digital signage world, but now it's coming into its own. However, there are still…

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Signagelive partners with Seenspire to promote social media signage solution

April 13, 2017

Signagelive has partnered with Seenspire to promote its social media wall for its resellers and customers. The solution is designed to integrate social media…

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McDonald's shares menu board lessons

by Bradley Cooper — Editor, Connect Media

When McDonald's upgraded its digital menu boards, it ran into a number of challenges. Rich Cook, senior manager of U.S. IT restaurant solutions at McDonald's…

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Omnivex webinar zooms in on do's and don’ts of content design

April 11, 2017

Omnivex is offering a free webinar on April 25 at 2:00 p.m. EST on "The do's and don'ts of content design." Suzana Spratley, CEO and founder of TechTap, and…

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Dynasign and Mozone team up for mobile menu board solution

April 10, 2017

Dynasign has teamed up with Mozone to deliver a mobile menu board solution. The solution is designed with Mozone's self ordering system, which allows customers…

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Digital signage 5 for 5: March edition

by Bradley Cooper — Editor, Connect Media

March was a big month for Digital Signage Today, as we saw trends, innovation and informational digital signage dominate the top stories of the month. One top…

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Looking beyond the displays: Digital signage trends part 1

by Bradley Cooper — Editor, Connect Media

At 2017's digital signage show, I noticed several trends ranging from mobile interactivity to more advanced touchscreen technology. Let's take a look at some…

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