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Customer Experience News & Media

Elo delivers touchscreens to luxury retail

March 31, 2017

Elo partnered with jewelry retailer Monica Rich Kosann earlier this year to provide interactive digital touchscreens. The touchscreens are designed for…

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Dunkin' Donuts delivers digital signage customer experience

by Bradley Cooper — Editor, Connect Media

The donut QSR changed things up by replacing static signs with digital signage. The goal was simple: Boost the customer experience.

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Tech solutions company Davaco inks merger with Crane Worldwide Logistics

March 29, 2017

Davaco Inc., a provider of digital signage and other technologies, has completed a merger with Crane Worldwide Logistics. Crane offers a variety of logistics…

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Not all millennials are the same: Identifying the millennial tribes

by Bradley Cooper — Editor, Connect Media

Many articles make the mistake of stereotyping millennials either positively or negatively. Marketers using the term miss the mark. Millennials are not a…

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Ungerboeck invests in digital signage, other digital products for better customer experiences

March 24, 2017

Ungerboeck Software has decided to prioritize investment on solutions that deliver dynamic digital experiences such as digital signage, mobile apps and…

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Designing a reliable future for Ultra-Fine-Pitch LED

by Gary Feather — CTO, NanoLumens

While the display performance design and implementation of Ultra-Fine-Pitch is now competitive, there is significant work ahead for manufacturers to realize…

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Intel webinar zooms in on digital experience management platforms

by Bradley Cooper — Editor, Connect Media

Customers today rely on a variety of platforms when making purchasing decisions. For companies, the struggle is to deliver the best content to the right…

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Avoiding the uncanny valley in digital signage

by Bradley Cooper — Editor, Connect Media

Holographic displays are cool, except when they drive away visitors with creepy images and robotics. Avoiding the uncanny valley is key for any retailer…

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ICX Association leader talks trends, innovations and goals

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Christopher Hall, ICX Association director, gives his perspective on customer experience trends, association goals and what's on the agenda for the upcoming…

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Digital signage drives into Daytona 500

by Bradley Cooper — Editor, Connect Media

For NASCAR fans, the Daytona International Speedway in Florida is the top destination as home of the Daytona 500. In celebration of its 59th year in operation…

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Intel to present webinar on digital experience management

March 8, 2017

Intel will present a webinar on Digital Signage Today on Mar. 16 from 12:30 to 1:30 EST called "Reaching Shoppers in the Moments that Matter." The webinar will…

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Digital signage at entertainment venues: What to look for in 2017

by Jeff Hastings — CEO, BrightSign

Digital signage is no stranger to entertainment venues. Aquariums, museums, amusement parks and other major tourist attractions all integrate digital signage…

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The showroom store and customer experiences

by Lyle Bunn — Strategy Architect, BUNN

As the showcase location is used to test and validate improved customer experience and engagement, the brand or retailer should assess individual elements of…

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How shelf-edge technology will transform retail

by Libby Davies — Content Writer, SignStix

Fresh technologies such as electronic shelf-edge displays can be used not only to provide vital information, but also to provide valuable, personalized and…

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McDonald's will have 2,500 'Experience of the Future' restaurants in 2017, including ordering kiosks

March 2, 2017

McDonald’s will accelerate its deployment of ordering kiosks in 2017 under a long-term growth plan unveiled during its Company Investor Day presentation.

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Videotel launches interactive signage solution

February 28, 2017

Videotel has launched its Sense interactive digital signage solution. The solution is designed to detect the distance of humans to a display and play content…

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3 self-service lessons for digital signage

by Bradley Cooper — Editor, Connect Media

The line between digital signage and kiosks has become more blurred in recent years. As such, it is important to look at three key lessons the self-service…

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Furniture table doubles as interactive kiosk

February 22, 2017

A new interactive, multi-touch Wingsys TA011 table from Portugal-based Famasete turns a piece of living room furniture into an interactive kiosk, according to…

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How digital signage can bring in millennials, Gen Z

Millennials and Gen Z represent a huge opportunity for fast casual brands. The engagement factor is key: Generation Z and millennials are selective about what…

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International Speedway to deploy digital signage system

February 21, 2017

The International Speedway Corp. has teamed up with Ingenuity Sun Media to deploy ISM Vision Powered by BoldVu, a 360-degree digital engagement venue network.

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