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Judy Mottl

Judy Mottl

Judy Mottl is the editor of RetailCustomerExperience.com and DigitalSignageToday.com at Connect Media. She is an award-winning editor, reporter and blogger who has worked for top media for nearly four decades,  including AOL, InformationWeek and Internet News, as well as for leading technology providers including HP. She’s written everything from breaking news to in-depth industry trends and reported on technology long before the internet arrived, including the debut of the first smartphone. When she's not sharing insights on digital signage deployments and trends in retail customer experience she's on the beach or watching the latest live murder trial.

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Recent Contributions


AI avatar concierge helping Boston airport travelers navigate flight journey

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Amelia, a life-size, hyper-realistic AI avatar concierge, has been deployed by the Massachusetts Port Authority to enhance customer service assistance to…

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Connect Media spotlights the 2026 Top Women in Retail Technology Awards

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The 25 female retail innovators come from a variety of sectors, from brands striving to drive a rewarding customer experience to technology providers…

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Arizona casino enterprise taps OOH to drive brand recognition, consumer relationship

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Gila River Resorts & Casinos' latest OOH deployment featured a series of billboards across Arizona and Las Vegas.

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Omnivex leader talks data in digital signage strategies

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Omnivex President Chris Devlin shares insight on best practices, tips and missteps when it comes to data in the digital signage strategy.

Presented by Omnivex

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Best practices for integrating automated retail while enhancing customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

How automated retail such as kiosks can be integrated within a venue is the focus of a panel talk at the upcoming Automated Retail and Kiosk Innovation Show.

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Bakersfield arena boosts visitor experience with upgraded LED pylon

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The Dignity Health Arena, Theater and Convention Center, a 10,000-seat multi-purpose arena owned by the City of Bakersfield, in California, now boasts an…

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Day in the Life: Chief technology and product officer

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Digital Signage Today's career series installment features Teresa Rojas Rajs, chief technology and product officer at nsign. The best part of her job is when…

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5 mistakes stadium owners make when buying LED perimeter displays

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

All projects featuring LED technology have the same strategy and goal — boosting the fan experience. When done right displays can play a powerful role in the…

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Digital signage dead? LinkedIn post draws tons of opinions

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A LinkedIn post declaring digital signage, as an industry, is dead draws thousands of reads and dozens of posts sharing opinion and insight.

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Digital signage providing essential communication for Detroit’s Children's Center

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The Children’s Center in Detroit teamed with Carousel Digital Signage to deploy a digital signage system that delivers important information while engaging…

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