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AI avatar concierge helping Boston airport travelers navigate flight journey

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Amelia, a life-size, hyper-realistic AI avatar concierge, has been deployed by the Massachusetts Port Authority to enhance customer service assistance to passengers at Boston Logan International Airport.

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Public health at the point of care: How place-based DOOH drives action in clinics, senior centers

by Cody Cagnina — Managing Director, PlaceBased Media

Health departments, health systems and community organizations are all asking how to reach people who don't respond to broad-reach media. Place-based DOOH in clinics and senior centers answers part of that by meeting people in the rooms where health decisions already happen.

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Toshiba VP shares insight on the retail tech deployment strategy

In this episode of the CX Innovators Podcast the topic is retail innovation. Naresh Keswani, VP of software and AI at Toshiba Global Commerce Solutions, shares insight on how to get the most of a retail technology deployment.

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Viooh, Adams Outdoor team on programmatic access

Viooh, a global digital out-of-home supply-side platform, is partnering with Adams Outdoor Advertising, an out-of-home media company to expand programmatic…

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Retail Technology: Proving the Business Case

A practical framework for connecting modernization investments to measurable financial and operational value

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