News & Media From Judy Mottl

ICX Symposium: Maximizing the value of digital signage

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The customer experience is no longer as much about product, price and promotion as it is about place, process and people — and digital signage can help brands…

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ICX Symposium: Interactive customer experience = emotional customer journey

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Today’s interactive customer experience is morphing quickly into an emotional consumer experience — and while technology is obviously a necessary part it's not…

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ICX Symposium: Data is driving the customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Data is driving customer engagement, and there is a wealth of tools an enterprise can use to collect, assess and analyze data to enhance its interactive…

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ICX Symposium: 'The future is already here; it's just not evenly distributed yet'

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A tidal wave of disruption is rushing across every industry at the intersection of technology innovation and changing consumer expectations, and today's…

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