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Customer Experience News & Media

Poor communication hinders customer loyalty, reveals survey

August 27, 2018

Companies lacking effective communication with their customers and clients are at risk of losing those customers, according to a Harris Interactive survey…

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3 retail digital signage failures and how to avoid them

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Retail is one of the biggest markets for digital signage, but that doesn't mean every retailer or supplier uses it correctly.

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Sharks attack interactive digital signage

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Shark attacks are fairly rare, as they accounted for only 439 deaths between 1958 and 2016. However, shark attacks still make for exciting movies. One shark…

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NEC announces 'Age of Collaboration' for digital signage

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Display technology has advanced at such a fast pace that collaboration among solution providers has taken on a new level of importance. Innovations in display…

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3 tips to future proof your digital signage

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When you first deploy digital signage, you probably hope it will last a long while. After all, no one wants to deploy a new display every year, or every month.

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Digital signage empowers transits, but must tackle cybersecurity and privacy issues

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

With smart city initiatives expanding, city planners are paying more attention to the capabilities of interactive kiosks and digital signage in public spaces…

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How to save money and time on large format displays

When looking at an opportunity, and for the purposes of this exercise, the opportunity is a large format visual solution, the key to eliminating wasted time…

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Taco Bell delivers interactive digital experiences

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Taco Bell's digital journey boasts a clever and concise name: All Access. But its definition and reach defy its moniker as it's about giving guests at its…

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FIFA World Cup 2018: How stadium advertising reached home TV viewers

by Jeff Hastings — CEO, BrightSign

The FIFA World Cup made up for its lack of commercial breaks by using in-venue LED displays to reach TV viewers.

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Walmart and Microsoft partner for IoT, AI in retail

July 26, 2018

Walmart and Microsoft are teaming up in a five-year partnership to drive digital transformation across Walmart, boost shopping speed and empower Walmart retail…

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Top 5 digital signage stories: June 2018

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Readers of Digital Signage Today kicked off the summer by reading stories on smart cities, corporate communication and how to measure digital signage ROI.

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The best content is local

by Debbie Wilson-DeWitt — Marketing Communications Manager, Visix, Inc.

Some thought needs to be put into localizing messages for each specific location. What do these people need to know? What will engage and interest them?

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DOOH campaigns deliver better sporting experiences

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Sporting venues have been using displays for a while now to showcase the scores and capture big plays. Some venues, however, are beginning to look at other…

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3 ways cloud-based CMS can boost customer experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Many companies are beginning to utilize cloud-based content management solutions to manage their digital signage content. In some cases, a cloud-based system…

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Kwik Trip partners with AV company Federal Heath to integrate CMS and digital signage

July 11, 2018

Kwik Trip, a retail chain based in Wisconsin and Minnesota, recently selected Federal Heath, an A/V company, to deploy digital signage at its locations.

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Human imaging tech about to revolutionize digital signage

by Ben Wheeler — President, KioskGUY.COM

Biometric identification represents one of the most promising technologies for digital signage, self-service kiosks, thanks to the speed by which sensors are…

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Love's, Sodexo share digital signage, kiosk lessons

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Given the customer benefits that kiosks and digital signage can deliver for retailers, the challenges that oftentimes accompany these deployments are an…

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Augmented reality bus shelter boosts awareness for TV show

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

It's no surprise that it can be difficult to draw a consumer's eye away from their cell phone, especially when they are out and about. One way advertisers are…

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5 ways digital signage can help retailers retain customers

by Jeff Hastings — CEO, BrightSign

Big legacy brands like Sears and JC Penny are dramatically scaling back their storefront presence, while retailers like Toys R Us are shuttering altogether.

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LinkNYC delivers better quality of life with digital signage, Wi-Fi

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Link shared its feedback on how its digital signage kiosks aren't just providing services, they are also boosting quality of life for residents

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