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Customer Experience News & Media

Hughes Named "Top Performer" in 2019 SD-WAN Customer Success Report

FeaturedCustomers platform recognizes outstanding customer satisfaction with HughesON Managed SD-WAN

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The key to customer experience is removing 'cones'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Every business that is using technology to serve its customers, whether it is a kiosk, mobile phone or digital signage, is involved in the "everywhere…

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What is digital transformation?

by Bradley Cooper — Editor, Connect Media

Digital transformation is an often misunderstood topic. It's not about the tech; it's about the people.

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ICX Association extends Elevate Awards deadline to April 15

March 27, 2019

The Interactive Customer Experience Association is extending the deadline for submissions for its annual Elevate Awards. The new deadline is midnight on…

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Webinar to address how to make attention-grabbing displays

March 26, 2019

Many users struggle with choosing the right digital signage to grab customers' attention. Rich Archer, digital designer at Omnivex will discuss several design…

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How restaurants can utilize Big Data

by Bradley Cooper — Editor, Connect Media

"Big Data is like a mystery novel," Brian Lee, data analytics practice director, Wavicle Data Solutions, said during a session at the Restaurant Franchising …

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Kiosks for Hospitality Solutions

The use of kiosk technology in the hospitality industry continues to grow, with new uses being developed nearly every day.

Presented by Peerless-AV

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Wayfinding digital signage kiosks boost guest experience

Interactive directories can display up-to-date information and directions to help guests successfully identify and navigate their destination — they're easy to…

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Leyard and Planar to act as digital signage sponsor of Jumpstart 2019

March 13, 2019

Leyard and Planar will serve as the sponsor of Jumpstart 2019, a provider of educational workshops on technology and business strategy, according to a press…

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How 1 jewelry store transformed customer experience with AR digital signage

by Bradley Cooper — Editor, Connect Media

Typically speaking, jewelry stores need to have a good hands-in experience to stand out among the crowd. One diamond chain, however, discovered a different way…

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Fluid Sound delivers NEC digital signage to The Lot

March 8, 2019

Fluid Sound recently completed an A/V installation for The Lot, an entertainment venue in San Ramon, California. The company provided NEC displays for food and…

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3 questions to ask before you consider digital signage

by Bradley Cooper — Editor, Connect Media

Digital signage is exciting. It's a thrill to see your vision come to life on a bright display at a place for everyone to see. However, before you even think…

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How digital signage software can deliver personalized experiences

by Bradley Cooper — Editor, Connect Media

The modern customer can pull up information instantly on their phones, and retailers and other businesses have struggled to compete for customer's attention.

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Toy Planet partners with Deneva for digital signage

March 4, 2019

Toy Planet, a toy store chain based in Spain, has partnered with Deneva to deploy digital signage at its locations. Deneva deployed 400 system-on-a-chip…

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Digital signage trends claim top spots in February 2019

by Bradley Cooper — Editor, Connect Media

Readers of Digital Signage Today fell in love with digital signage trends last month. Cupid's arrows stories struck readers with stories related to smart…

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Visual Graphic Systems installs digital video banners at Yankee Stadium

March 1, 2019

Visual Graphic Systems has installed digital video banners at concession stands throughout Yankee Stadium in Bronx, New York City.

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3 reasons to use interactive digital signage

No matter what industry you use it in, interactive digital signage can make your content more impactful, engaging and exciting.

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414 Light Street lights up Baltimore with Pixelflex LED displays

February 21, 2019

Questar Properties has unveiled its 44-story residential tower 414 Light Street in Baltimore. The team crafted a rooftop deck on the exterior of the seventh…

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3 reasons to attend the Restaurant Franchising and Innovation Summit

by Bradley Cooper — Editor, Connect Media

The Restaurant Franchising and Innovation Summit is taking place March 11 to 13 at the Omni Hotel in Louisville, Kentucky. If you run a restaurant, are using…

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How digital signage content can boost bank CX

by Debbie Wilson-DeWitt — Marketing Communications Manager, Visix, Inc.

Digital signage isn't just about delivering dazzling experiences, they can also help build trust between the customer and the bank.

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