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Customer Experience News & Media

Nebraska Furniture Mart names Reflect exclusive digital solutions partner

July 29, 2015

Turnkey digital signage solutions provider announces partnership with Nebraska Furniture Mart, experiential deployments at 560,000-square-foot showroom in…

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AV is now a strategic tool for business ops

by Jeff Hastings — CEO, BrightSign

A recent digital signage deployment in the Netherlands illustrates how AV is now a tool that can and should contribute to every aspect of an organization’s…

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Digital signage experience firm 10net acquires integrator TDW

July 24, 2015

Digital signage experience firm 10net, with operations out of North Vancouver, British Columbia, in Canada and Enumclaw, Washington, in the U.S., has acquired…

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ONELAN Shortlisted for AV Award

ONELAN is delighted to have been shortlisted for an AV Award in the Corporate Project of the Year category with its installation at Autotrader.

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The DST Top 5: June's top digital signage headlines

by Christopher Hall — w, t

It's time for a look back at the most-read articles and blog posts on Digital Signage Today in June, recapping the biggest news headlines of the month.

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Even Wendy's says 'content is king' for digital signage

by Cherryh Cansler — Editor, FastCasual.com

Digital signage screens are exciting to have in a restaurant, but if they lack content that is fresh and relevant, even the largest digital signs and menu…

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Rock 'n' Roll Marathon Series encouraging runners on digital billboards

July 17, 2015

The Rock 'n' Roll Marathon Series has announced race sponsor Travelers is shining a digital signage spotlight on what motivates runners with its "My Drive…

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ICXSummit15: From scavenger hunt to Skydeck, the highlight reel

by Christopher Hall — w, t

From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the…

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ICXSummit15: Why make customers wait?

by Christopher Hall — w, t

Digital signage, mobile payments and kiosks all provide routes to increased speed of service and a better customer experience across a broad spectrum of…

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Robots and holograms? Are retailers losing focus?

by Emily Carroll — Marketing Manager, Prendi Pty Ltd

Digital signage allows retailers to connect with and interact with consumers their way, by providing relevant, personalized and engaging experiences to…

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Wisconsin ice cream shops scoop up digital signage

July 8, 2015

Wisconsin-based "super-premium" ice cream chain Chocolate Shoppe Ice Cream has deployed Mvix digital menu boards in its locations, according to an announcement…

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Digital signage picked for MLB All-Star Game

July 8, 2015

Major League Baseball's Cincinnati Reds, in a partnership with Procter & Gamble, picked Brookings, South Dakota-based LED sign manufacturer Daktronics to…

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When digital signage gets interactive with gamification

Digital signage touch and gesture technologies have changed the gamification trend as users can interact with content using their hands and fingers, or even…

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Health-and-beauty chain Clicks South Africa clicks on digital signage for in-store marketing

July 2, 2015

South African health-and-beauty retail chain Clicks has announced a partnership with South African digital signage solutions company Moving Tactics that…

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ICXSummit15: Bringing 'social proof' to brick and mortar

by Cherryh Cansler — Editor, FastCasual.com

ICX Summit keynote looks at how digital signage and other in-store technologies can bring online 'social proof' into the brick-and-mortar experience.

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HTML5 ushers in big advances in digital signage interactivity

by Jeff Hastings — CEO, BrightSign

People are no longer viewers of digital signage, they're participants. The ability of the viewer to self-navigate signage content ensures a highly personalized…

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Interactive customer experience technology has to surprise and delight

Customers expect a personalized experience that surprises and delights them, and most will trade bits of information about themselves if they receive something…

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Digital signage hits the road to save lives

by Christopher Hall — w, t

Digital signage display technology from Samsung recently was used in a prototype "Safety Truck" aimed at preventing traffic accidents and fatalities from…

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Are you 'CONNECTING' with your customers?

by Cherryh Cansler — Editor, FastCasual.com

The CONNECT 2015 Mobile Innovation Summit will teach restaurant operators and retailers how to provide customers with mobile connections to help build a loyal…

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JetBlue lands engagement with digital signage 'Wingman'

by Christopher Hall — w, t

Digital signage and real-life intersected as JetBlue had New Yorkers dancing in the street and scratching their heads at the truly lifelike interaction from a…

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