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Customer Experience News & Media

Interactive customer experience technology has to provide value

Consumers with a natural sense of curiosity want to engage with technology, says Eric Vazquez, project manager for Encore Event technologies, but will the…

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Digital signage drives new concept store for Canadian Automobile Association

June 19, 2015

CAA South Central Ontario recently implemented a customer-engagement digital signage experience from ADFLOW Networks at its Burlington location, including a…

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Frank Mayer rolls out interactive gaming kiosks

June 16, 2015

Frank Mayer and Associates Inc. have partnered with game developer Creative Kingdoms to create interactive gaming kiosks for children. Children will be able to…

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Caesars Windsor in Canada rolls the dice on digital signage

June 15, 2015

Carmanah Signs earlier this month announced the deployment of a dynamic, multisensory experience at the Caesars Windsor Casino in Windsor, Ontario, Canada…

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Solving Common Issues with High Definition LED Video Displays

The resolution of digital displays continues to increase, but higher resolution introduces new issues in the appearance of source content. Technological…

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YCD Multimedia and Coca-Cola showcasing cinema digital signage at CineEurope 2015

June 12, 2015

Today's multiplex theaters are creating immersive environments using digital signage to engage movie-goers as soon as they enter – and increase revenues.

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Interactive video wall transforms Toronto's Scotia Plaza

June 11, 2015

An interactive digital signage media wall from Cineplex Digital Solutions puts the finishing touches on newly renovated concourse in Toronto's Scotia Plaza.

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5 for 5: May's top digital signage headlines

by Christopher Hall — w, t

It's time for a look back at the most-read articles and blog posts on Digital Signage Today in May, recapping the biggest news headlines of the month.

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Interactive customer experience technology has to be natural

Technology should be used in way that's natural for consumers to interact with, and enhance the brand story, rather than be the story itself, says Ben Putland…

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Interactive customer experience technology has to make sense

Consumers want to interact with technology, but that technology has to make sense for both the business and its customers, says Paula Suarez, director of…

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Flyte Systems launching revenue-generating digital signage guest service solutions at HITEC

June 3, 2015

Flyte Systems, a division of ITS, will arrive at HITEC 2015 with three new digital signage solutions to improve guest service and increase property revenue…

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Summer's coming in hot: Create cool customer experiences with digital signage

by Christopher Hall — w, t

The first day of summer is just weeks away, and it's coming in hot — but digital signage can help keep the summer heat at bay with cool customer experiences.

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Aviation firm now flying digital signage

May 28, 2015

Cutter Aviation, which claims to be the oldest and strongest continually family owned and operated fixed-based operator network in America, has selected Mvix…

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IntuiLab releases showcase on interactive experience design

May 27, 2015

Users can learn how to replicate several interactive experience designs with IntuiLab's new showcase.

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Digital signage and social media bring audience participation to USC graduation

by Christopher Hall — w, t

The University of Southern California recently tried out a combination of digital signage and social media to increase audience engagement at graduation and…

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Albuquerque Sheraton lands flight info digital signage displays

May 22, 2015

Hotel installs Flyte Board digital signage flight information display systems from Flyte Systems, moving its staff members' eyes up from their own mobiles and…

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Creepy or Cool: Study reveals how consumers react to digital personalization

May 22, 2015

Study of over 1,000 U.S. consumers finds that "cool" features help shoppers discover relevant products, information; "creepy" ones identify, target, track.

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CNN and LG expanding airport digital signage network

May 19, 2015

LG Electronics USA and CNN Airport Network today announced further expansion of their alliance with the installation of new LG LED displays at San Diego…

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ICXA now accepting nominations for 2015 ICX Excellence Awards

May 15, 2015

The Interactive Customer Experience Association is now accepting nominations for its Industry Excellence Awards, meant to honor the best self-service, digital…

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NY Rangers take digital signage fan experience on long playoff run

by Christopher Hall — w, t

After the NHL's New York Rangers capped off a thrilling comeback against the Washington Capitals in a come-from-behind win in last night's Game 7, the team…

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