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Customer Experience News & Media

Retailers want to make the customer experience 'more theatrical'

October 16, 2007

LONDON — A new report from Datamonitor shows that retailers are seeking to win back market share by making the customers' shopping experience more theatrical…

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Japanese company tests digital signage that emits aromas

October 16, 2007

TOKYO — NTT Communications announced that it will launch a feasibility study of digital signage equipped with an aroma-emitting device to strengthen the impact…

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Digital signage for restaurants

by James Bickers — Editor, Networld Alliance

Food service industry can reap great benefits from digital signage.

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New Nike store features touchscreen window

October 7, 2007

Portland Business Journal: Nike is letting customers design and create footwear, apparel and equipment, with a new store in New York called NikeID Studio. The…

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Digital billboards coming to more London Tube locations

October 4, 2007

Mad.co.uk: London Underground is working with CBS Outdoor to trial a new digital advertising format that could see 24 major London Underground stations…

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Optical boutique turns heads – literally

by James Bickers — Editor, Networld Alliance

Eyewear provider uses creative digital signage to catch the customer's eye.

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ShopCast signage network coming to Wal-Mart Canada

October 2, 2007

LONDON, Ontario — EK3 Technologies Inc. announced that its subsidiary company ShopCast has signed an exclusive agreement to install EK3 digital merchandising…

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Future TV network coming to Indian retail

October 1, 2007

SYDNEY, Australia — Ryarc Media Systems announced that its digital signage software will power Future TV, the first move by Future Media towards an in-store…

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Spectacolor HD billboard turned on in Times Square

October 1, 2007

ATLANTA — Clear Channel Outdoor's Spectacolor Division launched a state-of-the-art digital billboard in New York City's Times Square. The new billboard…

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Digital Signage Drive comes to KioskCom

A new digital signage focus debuts at the long-running show.

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Channel M switches to BroadSign

September 30, 2007

MINNETONKA, Minn. — BroadSign International Inc. announced that Channel M will use BroadSign digital signage technology to deliver in-store programming to…

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Shopper marketing is the fastest-growing medium for retailers

September 26, 2007

Advertising Age: The fastest-growing medium isn't the Internet, but shopper marketing, where retailers and package-goods marketers are shifting hundreds of…

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Wal-Mart: Digital signage needs to communicate 'in the blink of an eye'

September 24, 2007

MediaPost: As those working in the retail industry probably know, one of the biggest complaints about in-store digital media is that it pours more advertising…

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Scottish company links digital billboards, mobile phones

September 23, 2007

Sunday Herald (Scotland): Pedestrians walking past Forrest Media's digital outdoor advertising screens will soon be offered messages via their mobile phones as…

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Tapping the POS to test content

by James Bickers — Editor, Networld Alliance

POS data can provide insight into how well digital signage is working.

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Digital signage comes to 1,500 Taiwan c-stores

September 20, 2007

TAIPEI, Taiwan — CAYIN Technology has implemented a large in-store digital signage network for 1,500 branches of FamilyMart, one of the largest chain retail…

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Roots launches interactive window

September 19, 2007

TORONTO — iGotcha Media, providers of turn-key interactive digital signage solutions, has announced the launch of Toronto's first interactive window display at…

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SeeSaw launches profile for 'mobile millennials'

September 19, 2007

SAN FRANCISCO — SeeSaw Networks, an out-of-home digital media company, now enables Life Pattern Marketing to "mobile millennials" by reaching them in places…

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Digital signage on campus

Moving away from bulletin boards, taking a more digital approach.

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Keep digital signage content brief to maximize effectiveness

September 16, 2007

MediaPost: While online advertisers debate whether a pre-roll of 15 seconds is too long, Tesco's marketing partner Dunnhumby recommends five seconds for…

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