
June 11, 2026
Custom Channels, a music and audio branding platform, will introduce its new In-Store Open Media Platform at InfoComm 2026.
The platform provides enterprise retailers and their technology partners with direct, programmatic access to in-store audio infrastructure — including music scheduling, zone control, ad insertion, proof-of-play reporting and device management, according to a press release.
By connecting existing CMS, DSP or digital signage platforms via API, retailers can extend audio across any platform within their environment, using Custom Channels as the underlying engine for licensed content delivery and control.
The framework also supports integration at both the platform and device level, enabling compatibility with control systems and on-site AV environments where localized management is required.
"At Custom Channels, our focus has always been delivering music without limits — across every platform and for every business we serve," Joe Comer, CEO, Custom Channels, said in the release. "The new platform brings that promise into the retail media space, giving retailers the ability to integrate in-store audio into their existing technology environments without being forced into a single system or vendor."