C-nario digital signage software improving services to Muscovites

C-nario, a global provider of digital signage software solutions, today announced that its digital signage software, C-nario Messenger, is being widely implemented in Moscow's One Window project, a municipal initiative to improve citizen services.

According to C-nario, Messenger drives digital signage networks that are installed in regional service centers across Moscow.

"The digital signage networks turn Moscow's service centers into an informational space, helping the authorities to serve citizens and the business community better and in a more efficient manner," C-nario CEO Tamir Ginat said in the announcement. "It changes the concept of public service and makes the time a citizen spends in the public centers more efficient and pleasant."

The One Window project, begun in 2008 and slated for completion in 2012, encompasses Moscow's 10administrative regions, according to the announcement. Currently, five service centers are being added to the initiative, and dozens of screens are being installed in each center. Granit Center serves as prime contractor and integrator for networking services, IP telephony, and contact center, among others. Avilex, a provider of audio visual integration solutions, serves as Granit's partner for the digital signage, audio-visual and queuing systems.

The screens, provided by Mitsubishi Electric, display a wide range of information related to various municipal and regional services and processes, such as real estate issues, provision of various documents, public hearings, seminars, etc. In addition, the digital signage network is connected to other systems, such as queuing systems, improving the efficiency of on-site assistance and preventing time waste. The digital signage networks also display entertaining videos, aimed at reducing the perceived waiting time.

In addition, the digital signage network provides information about Moscow's development plans and public projects, the company said.

"One Window is a huge and complicated project," Granit Center Deputy Director Anton Buslov said in the announcement. "We have to provide many types of information to various locations, from one point, and C-nario Messenger helps us get the job done."

Topics: Customer Experience, Networks, Software, Wayfinding, Wayfinding / Information

Companies: C-nario

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