Customer Experience
Digital signage podcast: Uncovering future trends, disrupters
What are the key trends in the digital signage and interactive space in 2021? During this episode of the Digital Signage Today podcast, Bradley Cooper, editor of Digital Signage Today spoke with Wes Fagan, chief experience officer at Coates Group, to learn more about what is really shaking up the market.
February 19, 2021
Subscribe to the Podcast: iTunes
Today's podcast is sponsored by...
The digital signage market has radically changed over the past year, as COVID-19 has forced retailers and restaurants alike to rethink their customer experience solutions. As a result, certain digital signage trends, such as contextual content, have picked up pace, while other disrupters have also emerged.
In today's Digital Signage Today podcast, Bradley Cooper, editor of Digital Signage Today spoke with Wes Fagan, chief experience officer at Coates Group, to learn more about both key trends in the digital signage and interactive market and what is really shaking up the market.
Fagan addressed a variety of questions including:
- What do you see as some of the key trends right now in the digital signage/interactive experiences market?
- What is changing about the way customers interact with technology?
- How can retailers use these technologies to guide the customer journey?
- What role will contactless technology play?
You can listen to the podcast in its entirety above.
Included In This Story
Coates Group
Coates Group empowers millions of customer interactions every day for the world's leading QSR brands, providing tailored technology and end-to-end services that enable brands to turn complex restaurant ecosystems into seamless experiences for their guests.
Related Media
Subscribe
Get the latest news and resources from Digital Signage Today.
