Qmatic partners with Signagelive to provide customer journey management solutions
Qmatic, a customer journey management company, has partnered with digital signage company Signagelive to integrate its platform with Signagelive's digital signage. This solution will help retailers, restaurants and healthcare facilities to understand the customer's journey, according to a press release.
"The way we shop and interact with different services is changing rapidly with the introduction of technology such as self-serve kiosks and mobile check-ins, giving service providers new opportunities to interact with their customers or patients. However, these different routes to service need to be brought together under a connected customer journey management solution," Vanessa Walmsley, managing director at Qmatic U.K., said in the release.
"Working together with Signagelive, we have built a comprehensive digital signage solution that incorporates advanced customer journey management, creating the ultimate solution for a wide variety of markets."