Customer Experience

Mood Media launches client support, service initiative

August 27, 2020

Mood Media, a customer experience solutions company, has launched Mood Reimagined, a client support and service initiative. The company aims to roll out a more holistic, content- and data-driven approach to meet its client's needs, according to a press release.

Mood Media has restructured its acquisition, sales and account management teams to place more emphasis on meeting the needs of existing clients. The company will also roll out multiple new products in the next quarter including:

• Customized client support portal.
• Standardized customer relationship management software.
• Call center in the cloud.