News

Indianapolis hotel adds real-time airport flight info display

April 15, 2013

Guests of the Wyndham Indianapolis West Hotel, a busy 407-room convention property located near the Indianapolis International Airport, can now monitor flight schedules, thanks to digital signage from Flyte Systems, according to a company announcement.

"Many of our guests have never seen airport flight schedule displays at a hotel, and they are impressed that we think enough of their convenience to provide one in our lobby," Craig Toby, the property's director of sales and marketing, said in a news release.

"Most airport properties do that, but when guests enter our lobby they instantly see the same FlyteBoard airline schedule display they trust at airports around the world. Nearly all our guests fly here, and most of them go straight to the FlyteBoard and comment on how it shows their gates and delayed and cancelled flights for all airlines that come to Indianapolis."

The property also offers the FlyteChannel guestroom television service and FlytePass boarding pass printing near the FlyteBoard, Toby said, where guests can print boarding passes before they board the hotel’s airport shuttle.

"We have five to 10 corporate site-visits a week, and my sales team points out our FlyteBoard and other travel services as soon as they begin their tour," he said. "These services set our property apart."

For example, he said, when recent winter storms forced many flight cancellations, Wyndham guests could check their status without leaving the hotel, and extend their stay if necessary.

Toby said that pays dividends for the hotel. "If they learned about the cancellation at the gate, they might end up at another property," he said. "The system costs a nominal monthly fee, and its value far outweighs its cost."

Learn more about hotel digital signage.