News

Hilton Garden Inn Atlanta Airport North lands digital signage for guest information

Hotel adds Flyte Systems Event Module integrated with FlyteBoard to provide one-stop property information station aimed at increasing revenue and guest convenience.

November 5, 2014

The Hilton Garden Inn Atlanta Airport North is adjacent to Hartsfield–Jackson Atlanta International Airport, the busiest airport in the world. To make guests' travel experience as easy as possible, the property has tapped Flyte Systems to add its Event Module to the hotel's FlyteBoard real-time airline schedule display for cost-effective property announcements and travel information on one display, according to an announcement from Flyte Systems.

"About 80 percent of our guests come through Atlanta Hartsfield International Airport. The best service we can provide is to simplify their travel experience and make their stay with us more pleasant," said Shawna Smalling, sales manager for the 174-room Hilton Garden Inn Atlanta Airport North, in the announcement. "Flyte Systems' real-time flight information is valuable, and now we have property events, meeting listings and wayfinding on one combined display. All the information a guest needs for business and to confirm their travel plans is in one place."

The property's combined Event display and FlyteBoard also shows national Doppler radar and is used by meeting planners to welcome VIPs and group members.

"Flyte Systems customized our FlyteBoard with special font sizes for Event Module meeting announcements and where we positioned weather graphics on the display," Smalling said. "The Event Management Portal makes it easy for me to publish our events, update meeting room assignments, and welcome groups."

Assistant General Manager Valera Franklin said, "We often see guests checking flights out of Atlanta on the FlyteBoard. They like it because they don't have to use their computer or mobile app to verify if their flight is on time. Plus, it is not uncommon to have departing guests extend their stay if they see their flight is canceled."

According to Flyte Systems Vice President Scott Triphahn, "Many properties with FlyteBoard displays are adding our Event Module to combine property guest services and travel information. Our online Event Management Portal makes it very easy to update information and the display is more attractive than a standard reader board. We use property photos and rotating backgrounds to make the display interesting and informative."