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Alabama hospital checks in digital signage

Aceso, a provider of patient-engagement solutions for health care, announced the implementation of its suite of patient-centric products including digital signage at Grandview Medical Center, which it says is 'one of the most technologically advanced hospitals in the country.'

October 19, 2015

Aceso, a provider of patient-engagement solutions for health care, announced the implementation of its suite of patient-centric products including digital signage at Grandview Medical Center, which it says is "one of the most technologically advanced hospitals in the country." The new Grandview Medical Center will serve the residents of Birmingham, Alabama, and the surrounding region and was scheduled to open its doors to patients on Oct. 10.

According to the announcement, Aceso and Grandview have partnered to create a health care technology digital ecosystem throughout the hospital, designed to engage and communicate with patients, families and guests from the moment they enter the facility until the time they leave. The company said Grandview is the first hospital in the country to feature a fully integrated network of displays throughout the facility operating off UpTech, Aceso's enterprise-wide, open platform. All three of Aceso's patient-centric products UpCare, eCareBoard and Hospital TV Network, have been installed in the 1 million-square-foot hospital.

Grandview's implementation features the integration of several data sources from other patient care technologies through Aceso's interface engine. The system intelligently flexes data, content and services presented to each patient, making each user experience unique and relevant, the company said.

Aceso's software driven platform runs as an app on LG's new health-care-grade Smart TV platform. All of the patient engagement technology is centrally managed through Aceso's tool set. "Aceso now offers a true 'plug-n'-play' solution with no moving parts in the patient room, which is the Achilles' heel of other interactive patient care systems," Aceso COO Todd Babineau said in the announcement. "Grandview is an ideal facility to showcase this technology."

"At Grandview, we're focused on ways to improve the patient experience and patient outcomes with technology. We have implemented resources across the facility, including technology products like Aceso, that demonstrate our commitment to creating a better health care experience for our patients," said Drew Mason, COO for Grandview Medical Center.

Patients visiting Grandview will experience Aceso's HTV product when they enter the hospital. Digital wayfinding will guide visitors from the parking garage to lobby elevators, the cafeteria, various hospital departments and the patient floors of Grandview. Additional features include syndicated weather, news and information about Grandview's services, medical staff and awards and accreditations.

Aceso's UpCare and eCareBoard products are installed in the patient rooms. Patients and guests use UpCare to access a variety of education, discharge, entertainment and amenity/concierge services.

The eCareBoard is a communication tool for both the patient and care providers. Aceso's eCareBoard, which updates in real-time, is a digital whiteboard that is displayed on the wall, replacing the manual dry erase board. The solution is designed to engage patients by communicating relevant, personalized information, including care providers, medical goals, diet orders, allergies and scheduled tests. It also communicates key patient information to care providers at a glance, including the patient's preferred name, transfer assist requirements, ambulation orders and functional assessments.

"Grandview and Aceso partnered to deliver a unique patient-centric solution," Aceso President Geoff Fiedler said. "We believe Birmingham residents who choose Grandview will find we've integrated patient-centric technology into a comfortable environment to improve the hospital experience."