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Hans Peter Nudling, the recently appointed Chief Strategy Officer for the Posiflex Group, discusses the strategic direction of Posiflex since acquiring KIOSK Information Systems and Portwell Computing. Nudling also explains his vision for expanding the brand globally and the key reason he stepped into this new role.
Companies: KIOSK Information Systems
Matt Tyler, director of IoT, Wachter, discusses how the network technology integrator identifies the turnkey solution that works to address the challenges retailers face in attracting new customers.
Marbue Brown, head of customer experience for consumer banking at JPMorgan Chase, believes that customers need to walk away feeling fulfilled when they engage the bank at the branch, on the phone or within the mobile app.
Andy Vitale, head of user experience design at SunTrust, says creating a mobile banking experience for customers is about learning how they use their devices both in and out of the bank. He said that customers in banking, as opposed to e-commerce, actually want a little bit of friction before they complete their transactions.
Leslie Martinez-Moreno, senior manager of user experience and design at CIBC, sat down with Tim Tang of Hughes, to discuss the role of design and user experience in the transformation to digital banking.
Tim Tang, director, enterprise solutions at Hughes, sits down with Gil Strickland, vice president, product management at BBVA USA, to talk about customer expectations for online and mobile banking during the Bank Customer Experience Summit in Chicago.
PartnerTech introduces an all-in-one POS Solution, the Audrey A5.
Andrew Barnard, Co-founder of BITSTOP demos the Bitcoin ATM.
We are excited to bring two leading customer experience events to one place! The Interactive Customer Experience (ICX) Summit is about looking at the interactive technologies that are furthering the customer experience. CONNECT: The Mobile CX Summit is about learning the innovative ways mobile has helped to boost the customer experience.
Restaurant and retail executives that gathered in Chicago this past summer for the Networld Media Group's annual CONNECT: The Mobile CX Summit shared their thoughts with us about the hottest trends in mobile technology in this exclusive video.
More than 125 retail and restaurant executives gathered in Chicago last month for Networld Media Group's annual summit.
Jim Ensign from Republic Bank discusses how financial institutions can improve the customer experience.
Patricia O'Donnell, senior vice president at Key Bank, discusses this challenge that FIs face daily.