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Customer Experience News & Media

CETW shift to NYC focus 'a brilliant move'

by Christopher Hall — writer, self

Digital signage and kiosk leaders address the shift to one show for Customer Engagement Technology World.

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Focus now squarely on NYC, 2013 Vegas CETW canceled

by Christopher Hall — writer, self

Customer Engagement Technology World organizers are focusing solely on the New York show for 2013.

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ComQi recaps its post-Sandy CETW

November 16, 2012

Digital signage firm ComQi recently announced some of the highlights from its participation at the annual Customer Engagement Technology World in New York…

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House of Mouse: Minnie takes Manhattan at Barneys NY (Video)

by Christopher Hall — writer, self

Barneys New York is bringing in digital signage and Disney for this year's holiday window displays.

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American Marketing Association, PRI hosting webinar on omnichannel

November 15, 2012

Platt Retail Institute Director and Research Fellow Steven Keith Platt is scheduled to join Rick Chavie, vice president of omni-commerce for hybris software…

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Tie in digital signage, kiosks and mobile for omnichannel retail (Commentary)

Interactive kiosk, retail and DOOH experts discuss omnichannel retailing and providing a coherent customer experience.

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CETW12: DSA crowns Crown Award winners

November 9, 2012

The Digital Screenmedia Association has announced the winners for the DSA Crown Awards, which recognize excellence in digital out-of-home content.

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CETW12: Using digital engagements to connect with today's shoppers (Commentary)

A CETW panel discusses making use of digital signage and DOOH throughout the retail purchase process.

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CETW12: Show rages on despite snow, sleet, Sandy

by Cherryh Cansler — Publisher, FastCasual.com

The show's Mobile Engagement Zone is bigger than ever despite the unpredictable weather.

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CETW12: 5 Things to look for at CETW NYC

by Christopher Hall — w, t

CETW in New York City is set to open; here's what to look for this year.

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CETW NYC: Despite Hurricane Sandy, the show must go on

by Christopher Hall

Despite the storm damage, next week's show will go on as scheduled, according to organizers.

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The missed opportunity cost of NOT having digital signage

by Christopher Hall — w, t

Sometimes it's the little things we don't even think about that could make a big difference in the long-run.

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Haunted houses haunt with digital signage (Video)

by Christopher Hall — writer, self

A St. Louis-based company specializing in haunted house effects is incorporating digital signage in scary good ways.

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Spooktacular digital signage

by Jeff Hastings — CEO, BrightSign

The haunted house is big business, bringing in over $200 million every year.

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Spooky Halloween digital signage breaking through

Now this is a boo-tiful example of a novel digital signage implementation. St. Louis-based Pale Night Productions specializes in haunted house special effects…

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CETW braces for Hurricane Sandy

by Christopher Hall — writer, self

Despite dire predictions, CETW organizers say the storm will blow into and out of town, and the show will go on as normal.

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McCormick spice company flagship store deploys digital signage to 'bring flavors to life'

October 11, 2012

HP announced today that McCormick World of Flavors, the spice company's flagship 3,800-square-foot complex at the Baltimore Inner Harbor, will deploy 42-inch…

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Jack Astor's flagship deploys 5-by-5 video wall

October 3, 2012

Canadian AV products and solutions specialist Advanced has deployed a five-by-five screen digital signage video wall at the new flagship Toronto location of…

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Look back at a digital signage September in pictures (Slideshow)

by Christopher Hall — writer, self

The digital signage industry saw some interesting stories come across the wire last month - here's just a taste.

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Why 'local' matters in workplace digital signage

by Frank Kenna — President, The Marlin Company

In my last two blogs I wrote about what the terms "social" and "mobile" mean within the digital signage industry. Today I'll complete the social-mobile-local…

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