Display Technology

UPshow releases communication platform for restaurants

Provided

April 14, 2022

UPshow, an on-premise performance marketing cloud powering over 30,000 screens, has introduced UPshow SHIFT, an engagement platform that helps restaurants improve communication, according to a press release.

UPshow SHIFT collects data from restaurant point of sales platforms, learning management systems, customer loyalty programs and other software, and allows users to create custom data-driven displays of real-time customer metrics and team KPIs on back-of-house screens.

Fast casual and QSR chains such as Burger King, Buffalo Wild Wings, Dave & Busters and Little Caesars have started using the platform, according to the release.

"As an industry leader in on-premise customer engagement and experience, we are ideally suited to bring that same attention to deskless employees," Adam Hirsen, UPshow CEO, said in the release. "UPshow SHIFT lets restaurants present timely, store-specific data and content that encourages top performers, improving the employee experience and retention, speeding up training, and boosting individual and team performance, with the end result being increased revenue, operational excellence and productivity."

UPshow SHIFT enables restaurants to create and share content to train, inform, and incentivize workers via television screens in their back-of-house.

"Integrating our POS system with UPshow SHIFT has been a game-changer for us. Now, we can foster a friendly, competitive environment that has increased sales and created a stronger, more motivated team," Jenny Beaudoin, franchisee, Buffalo Wild Wings, said in the release. "We can easily celebrate team members' birthdays and anniversaries as well as use our screens to make new team member bios to introduce them to everyone. Our team member communication has never been better!"

Founded in 2015, UPshow also produces screens for the hospitality, entertainment, healthcare, automotive, fitness industries and more.