News

SpinetiX announces cloud-based remote monitoring service for digital signage players

New service Cockpit enables dealers to offer diagnostic and maintenance support with minimum risks and costs.

February 9, 2015

SpinetiX, a Swiss manufacturer of digital signage products, will launch at Integrated Systems Europe 2015 its new cloud-based service called Cockpit. According to the company, Cockpit enables dealers to set up, monitor and control customers' digital signage players from anywhere, proactively performing maintenance and addressing problems before they reach critical status.

"Monitoring all aspects which may impact the correct behavior of the digital signage network is the right way to maximize the reliability of the solution," said Francesco Ziliani, SpinetiX CEO. "Cockpit benefits from the reliability and advanced technology of our players to keep an eye on all elements. The new Cockpit service allows our dealers to prevent issues — till now unpredictable — and promptly react to incidents maximizing the up-time of the end customer’s digital signage network. This unique added value service will improve the quality of maintenance and on-site support and will keep our end customers loyal."

Cockpit is set up as a "freemium" pricing model and is accessible at http://cockpit.spinetix.com. The free version allows any owner of a SpinetiX player to perform basic monitoring tasks. The premium version is for professionals requiring real-time monitoring, alert notifications, remote firmware updates, reporting and more.