Customer Experience

Raydiant intros kiosk solution

Photo: provided

August 12, 2020

Raydiant, a digital signage provider, has introduced its Kiosk product, which comes in either an interactive TV or tablet version. Users can use Wi-Fi or LTE with the Kiosk, according to a press release.

The Kiosk can provide a variety of experiencing such as welcome messages, interactive games or a tour of product features. Customers can purchase an optional antimicrobial film for the Kiosk's touchscreen, according to the release.

"We're always looking ahead at what our customer markets need, and there is an undeniable shift towards self-service and interactive technologies," Bobby Marhamat, CEO, Raydiant, said in the release. "Customers want ways to learn about a brand's products and services without the social pressure of talking to a representative. They also want the convenience and time savings that touchscreen experiences provide. We used that feedback to fuel the creation of Kiosk, and for other Raydiant products that are in the works that use interactive screens to offer a more real and personalized experience for customers."