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Mvix launches Signature Support platform for mission-critical digital signage projects

New Signature Support platform for enterprise-scale digital signage projects features lifetime warranties, system replacements.

November 5, 2014

Turnkey digital signage solution provider Mvix has launched its new Signature Support platform for enterprise-scale, mission-critical digital signage projects, according to a company announcement.

The Signature support platform augments the company's standard support offering with services such as lifetime warranty on signage systems, free system replacements every three years and accelerated issue-resolution protocol. Priced at less than $1 per day, Signature Support is designed to reduce long-term capital and operating expenses, provide enhanced client attention and access to Mvix technical expertise, the company said.

The new Signature Support platform, which Mvix called "the first of its kind," is aimed at clients who recognize the strategic value of digital signage in their business operations.

"Our Signature Support platform provides near- and long-term peace of mind," Mvix Director of Business Relations A. Jay said in the announcement. "Loaded with remarkable value-added services such as advanced replacements, unlimited warranties, and free system replacements, this new program will redefine the ROI on any digital signage project."

The launch of the new Signature Support platform is aimed at complimenting Mvix's current product and service portfolio for large signage networks. Available throughout the U.S. and Canada, the new Signature Support program provides 24/7 support as well as offering four premium services: accelerated issue resolution, advanced replacements, lifetime warranty and free system replacements every three years. The services are designed to reduce downtime, enhance compatibility with newer signage technologies and reduce overall network maintenance costs. 

"By replacing the signage systems every three years, we will keep our client networks up-to-date with the most current technologies — all at no cost to our clients," A. Jay said. "All signage systems covered under the Signature Support program are backed by our guaranteed 36-month replacement policy. In addition, if any digital signage system malfunctions, we will fix it. If we cannot repair it quickly and efficiently, we will replace it or refund it. It is as simple as that."