Meridian launches self-service locker solution for digital signage, kiosks
|Photo courtesy of Meridian|
Meridian has expanded its software offerings to include a software platform for mBOX, its self-service automated locker system, according to a press release.
The mBOX provides kiosk-managed storage that simplifies product pickup and improves customer experiences. The solution can be used for order pickup, equipment rentals, device charging and package retrieval or drop off, and is customizable to fit the needs of a variety of industries.
When launching their mBOX solution, customers are able to create their own application from Meridian's software development kit, MzeroCreate. MzeroCreate provides the programming interface integration that allows customization of the locker solution platform. It also has the capability to integrate the locker hardware itself — printers, scanners, VoIP, additional digital signage and payment.
Through the MzeroCreate-enabled application, the customer or the operator filling the lockers can issue three simple commands — status, store and retrieve. The status command allows the operator to assess inventory in all of the lockers.
The store command scans the tracking number and opens an available door so that an operator can place a package inside. The retrieve command enables the customer to scan a delivery notice which will open the locker door associated with their order.
The mBOX also utilizes Meridian's MzeroManage software package, which is designed to enable kiosk managers to monitor and manage multiple kiosks in remote locations.
"MzeroManage aggregates all the inventory of your lockers into a single database in real time," said Burden. MzeroManage also gives customers the peace of mind that everything is running smoothly, even when they're offsite. "The heartbeat confirms your system is always running and healthy."
Meridian's mBOX software solution currently has the capability to support units with up to 70 individual lockers per PC.
In addition to MzeroCreate and MzeroManage, the Meridian' software suite includes MzeoDirectMe, MzeroInteract, and MzeroPay. Software solutions are available as stand-alone packages on existing hardware, on ready-to-ship kiosk models.