Customer Experience

LG CLOi ServeBot coming to restaurants in 2022

Provided

January 20, 2022

LG Business Solutions USA announced that the LG CLOi ServeBot is coming to the U.S. market in early 2022, according to a company press release.

Model LDLIM21 is a commercial service robot earning UL 3300 certification for safe operation in complex environments such as restaurants, retail stores and hotels. U.S. workers will be able to use robot assistants that navigate busy environments while carrying up to 66 pounds of food or goods, assisting with employee workloads, enabling better customer service and increasing operational efficiency.

"The LG CLOi ServeBot is truly a breakthrough for all kinds of consumer-focused businesses, from restaurants to retail stores to hotels," Jeffrey Weiland, B2B robotics team leader at LG Business Solutions USA, said in the release. "As the first commercial service robot to receive UL certification for safe operation in consumer environments, the CLOi ServeBot's semi-autonomous operation offers businesses an effective means to provide enhanced service, while freeing staff to focus on customer relations and build relationships that encourage repeat visits. Whether it's delivering food from the kitchen to a table or packages from the storage room to the front counter, LG's CLOi ServeBot can navigate virtually any environment and free up staff to handle direct customer service."

Offering up to 11 hours of operation on a single charge, the LG CLOi ServeBot features three shelves that can each hold up to 22 pounds. The robot can be programmed for a variety of floor plans, enabling multi-point deliveries ranging from restaurants to office complexes.

"Achieving the first UL safety certification for a commercial and consumer robot is a significant milestone. LG has a long-term and deep commitment to public safety. The LG CLOi ServeBot achieving UL Listing demonstrates this," Ibrahim Jilani, UL's director of Consumer Technology, said in the release. "LG is leading by example for a very important aspect of any market's maturity, and that is demonstrating product safety due diligence through UL Certification."

The LG Electronics USA Business Solutions division, based in Lincolnshire, Illinois, serves commercial display customers in the U.S. lodging and hospitality, digital signage, systems integration, healthcare, education, government and industrial markets.