Self-service solutions provider Meridian has announced the release of InterAct, its new interactive digital signage software application designed to be highly configurable and easy to use. According to Meridian, InterAct is a standalone, off-the-shelf software solution built on the Mzero self-service software platform that offers a simple content management system that is highly flexible. Available as a software package for use on existing hardware, or bundled with ready-to-ship Meridian kiosks, InterAct "was designed with the end user in mind," according to Meridian Director of Software Paul Burden.
Meridian showcased InterAct at this year's Digital Signage Expo last week in Las Vegas. "We are very pleased to release this next advancement in interactive digital signage software," said Chris Gilder, CEO of Meridian. "The InterAct app is highly flexible, enhances and extends customer interaction with the kiosk and provides businesses and organizations with incremental revenue opportunities."
The InterAct application is built on Mzero Platform, Meridian's self-service software, which provides system performance management, system security and a wide range of component support. InterAct also adds extra value for businesses by enhancing the customer's experience and providing a revenue-generating advertising platform that is highly flexible and easy to configure, the company said.
Key benefits of the InterAct software solution include:
- Easy-to-use content management tool;
- Secure browsing for cloud-based content;
- Portal for templates, tutorials, design ideas and examples;
- Looping attract screen player for images and videos;
- VoIP, SMS and TDD communications capabilities;
- Mobile app integration with SMS, Beacons, QR codes, geo-location and more;
- Survey tool to quickly create custom user surveys;
- Camera and touch analytics;
- Available multi-language support;
- Interactive map guidance;
- Remote monitoring with Mzero Manage;
- Support for Windows, Android and iOS operating systems; and
- Ability to embed self-service applications such as bill payment and ticketing.
InterAct's highly engaging and intuitive interface is designed to quickly lead users directly to the information for which they are searching. Businesses can organize the content as desired, and the software's flexibility allows for straightforward integration of videos, graphics, SMS, QR codes and interactive maps, the company said.
After deploying custom interactive digital signage solutions for customers, Meridian developed InterAct to answer the increasing demand from clients for an off-the-shelf, scalable digital signage solution in retail, tourism and media/entertainment among others.
In January, Meridian partnered with Legends to deploy InterAct digital signage at Levi's Stadium for Super Bowl 50. These kiosks allowed Super Bowl-goers to browse exclusive merchandise that could be purchased at the NFL Shop retail stores located throughout the stadium. Meridian said it is currently working on numerous projects for the next deployments of the InterAct software application. "The great thing about InterAct is that it is modular and scalable," Gilder said. "As we find that customers need particular features, we will continue to expand and grow the many capabilities of this product."
Meridian said it will be adding a print-on-demand option to InterAct this spring.