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Health care wayfinding system combines mobile, kiosks and digital signage

STANLEY Healthcare and Connexient have announced a partnership to add Connexient's MediNav Wayfinding solution to STANLEY Healthcare's solution portfolio.

April 9, 2015

STANLEY Healthcare, provider of real-time location systems, and Connexient, provider of digital wayfinding and indoor navigation solution for hospitals and health networks, have announced a partnership to add Connexient's MediNav Wayfinding solution to STANLEY Healthcare's solution portfolio. The companies also plan to develop product integrations designed to enable health care providers to manage the patient experience both in the hospital and along the entire continuum of care.

The addition of Connexient's MediNav solution to STANLEY Healthcare's portfolio will provide hospitals and health systems with another tool to manage the flow of patients and people in the facility. MediNav Navigator v.2.0 provides a door-to-door approach to wayfinding, and location-services that solve real world problems for patients, visitors and staff; and can be integrated with EHR appointment scheduling systems to reduce missed or late appointments and drive a personalized patient experience.

1. The patient receives a HIPAA-compliant SMS appointment reminder, with a link to the MediNav mobile application.
2. MediNav securely displays appointment details, along with a recommended parking garage based on the interior location of the appointment, and turn-by-turn driving directions.
3. At the parking garage, the patient can save the parking spot location for easy navigation back to their vehicle after the appointment.
4. A welcome screen then offers the patient e-check-in options and turn-by-turn indoor navigation to their appointment. At the same time, hospital staff is notified of the patient's arrival.

This end-to-end management of the patient journey enables hospitals to directly address some of the most common complaints on HCAHPS surveys, particularly difficulties with wayfinding and parking. MediNav provides location-based reporting and analytics on patient, visitor and staff workflows and dwell times, giving hospital administrators actionable intelligence to improve the patient experience, drive higher HCAHPS scores, capture lost revenues by reducing missed appointments, and improving staff efficiency by reducing time lost directing patients.

MediNav Navigator v. 2.0, a cloud-based SaaS solution with indoor-positioning technology powered by Bluetooth Low Energy Beacons, includes key features for health care wayfinding, the company said:

• All-screens support : Web, mobile, digital signage and kiosk;
• Rich 2.5D indoor maps with six levels of zoom;
• Robust, reliable indoor positioning;
• True turn-by-turn indoor navigation; and
• Integrated network-wide outdoor maps and directions.

MediNav along with STANLEY Healthcare's visibility and analytics solutions will be on display at the HIMSS 2015 Conference, April 13-15, 2015.