Retail

Grill retailer taps eyefactive for interactive touchscreen kiosk

Image: eyefactive

October 2, 2026

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Santos Grills GmbH, which provides grills, barbecues and outdoor cooking accessories, tapped eyefactive for an interactive touchscreen kiosk that the retailer put into play at the recent Barbecue World event, held at the EDEKA Center Florapark in Magdeburg, Germany. EDEKA Center Florapark is one of Germany's largest supermarkets.

The goal was to make the complete Santos range accessible directly at the point of sale, according to a press release.

The interactive touchscreen kiosk is powered by eyefactive's no-code touchscreen software platform and features an iiyama UHD 49″ display running eyefactive's ShoppingAssistant app.

Customers can browse the complete Santos range themselves and gain insight on technical specifications, explanations and price information. An integrated product barcode scanner lets customers call up the details for any Santos product directly.

For a Santos Grills store, the biggest effect is capacity — while one colleague is in a sales conversation, the next customer can be browsing options instead of waiting.

The Santos Grills team also uses the terminal for self-study to learn the range.

What can automation do for the customer experience? Explore the possibilities with Christina Henjum of Lee County Port Authority and Justin Honeysuckle of TendedBar at the Automated Retail & Kiosk Innovation Show. Join us December 14–16 in Miami Beach: https://automatedretailandkiosks.com/