Display Technology
Carousel Cloud, BrightSign tech powering visual content across museum network
October 6, 2025
Ingenium, which owns and operates three museum properties in Canada, has deployed Carousel Cloud software and BrightSign's media players and BSN.Cloud service, to drive engaging visual content.
Visitors to Ingenium's three museums in Ottawa now enjoy themed dynamic imagery and video content across 50 indoor displays and outdoor kiosks, according to a press release. The Ingenium AV/IT team has scaled from 15 end points on its Canada Science and Technology Museum campus to 50 across all three museums.
Based in the city of Ottawa, Ingenium owns and operates all three museum properties, which also includes the Canada Aviation and Space Museum and Canada Agriculture and Food Museum.
All Carousel and BrightSign components live on a common IT infrastructure with native cloud connectivity between all points, empowering network operators through remote management software, secure content delivery and seamless technology integrations.
The Canada Science and Technology Museum campus includes the Ingenium Centre, an artifact and archive collection storage facility open to the public and part of the Carousel Cloud network.
In addition to public-facing signage, Carousel and BrightSign feed corporate-themed content to staff and visitors on seven displays within Ingenium's corporate office areas.
"I was on staff with the systems integration firm that installed the initial on-premise Carousel servers and corresponding displays in the staff lunch rooms," Brian Wragg, AV specialist for Ingenium, said in the release. "We installed Windows-based media players with those servers. I later joined Ingenium around the time that the Science and Technology Museum went through a major renovation, which included digital signage for visitor information and visual content. We decided to stay with Carousel, but transitioned to BrightSign for media players."
The Carousel Cloud network presents a diversity of content across different museums and areas. All museums feature admission screens, which list prices, membership promotions and brief overviews of the daily schedules.
The Science and Technology Museum includes a cluster of five screens that offers overviews of current and future events across all three museums plus wayfinding maps for visitor navigation. New to the network are interactive screens that prompt visitors to submit photos for presentation in the Science and Technology Museum and Aviation and Space Museum.
BrightSign players are installed in weathertight enclosures with cooling and heating control to compensate for the dynamic Ottawa weather.
The transition to a cloud network has also made life easier for the IT department and the creative service staff, the latter of whom typically work from home.
"They no longer have to VPN 500MB files to the on-premise server, and they can preview new content without having a physical player in their presence," Wragg said in the release. "Carousel Cloud manages everything efficiently, and the supervisor in charge of the IT network loves that Carousel consumes minimal bandwidth and has no VPN requirement. Overall, Carousel Cloud makes it's easy to create, schedule and change content, and BrightSign brings everything to life with exceptional reliability. Everyone benefits."
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