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Albuquerque Sheraton lands flight info digital signage displays

Hotel installs Flyte Board digital signage flight information display systems from Flyte Systems, moving its staff members' eyes up from their own mobiles and fighting "handheld hypnotism."

May 22, 2015

The Sheraton Albuquerque Uptown Hotel in Albuquerque, New Mexico, needed to correct a problem — its airline crew-room contracts required meeting arriving flights on time and transporting crews back to the hotel for their stay. That's not a problem; property staff just needed to be aware of when the appropriate planes arrived. Guests also wanted to know if their departing flights were on time. The property's issue was with mobile devices and the "handheld hypnotism" seen everyday, according to flight information display provider Flyte Systems.

So the hotel installed Flyte Board digital signage flight information display systems from Flyte Systems, moving its staff members' eyes up from their own mobiles.

"Our property staff continuously used their mobile devices to monitor flight schedules for our crew arrivals. It seemed like our concierges and bell staff were always staring at their handhelds checking flight times; it was not professional," said Damen Kompanowski, general manager of the Sheraton Albuquerque Uptown. "The FlyteBoard flight information display improved our guest service and professionalism. Now our team has real-time airline arrivals and departures always visible so they can focus on our guests; plus, they are at the arrival curb on time to pick up our airline crews."

Flyte Systems provides airport travel information displays and content for the hospitality, corporate training centers, digital signage, convention center industries and related businesses.

"It is great that FlyteBoard also gives us the time and weather on the same screen. It is visible for staff use and guests can check their flight times," Kompanowski said. "Our shuttles are on time and our staff can focus on guests without being distracted by their mobile devices."