Soundhound News & Media

SoundHound AI, Acrelec team on voice-enabled drive-thrus

August 11, 2025

SoundHound AI and Acrelec are partnering to bring advanced, voice-enabled drive-thru systems to restaurants worldwide by integrating SoundHound's Dynamic…

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Voice AI leads AI race, bringing opportunities, challenges

by Daniel Brown — Editor, Networld Media Group

At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…

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Samsung, SoundHound AI among 2024 Automation and Self Service award winners

by Sandra Carpenter — Editor, Networld Media Group

The Self-Service Innovation Summit announced the winners of its fifth annual Automation & Self-Service Awards on Dec. 10, recognizing the most innovative…

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Voice AI to dominate industry in coming year, says SoundHound AI exec

by Daniel Brown — Editor, Networld Media Group

Everyone knows that AI is taking the world by storm and transforming customer experience across restaurants, retail, self-service, and more, but a subset of…

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Self-Service Innovation Summit executive panel to share future predictions, strategy insights

by Daniel Brown — Editor, Networld Media Group

This year’s Self-Service and Innovation Summit, hosted by Networld Media Group in Tampa, Florida from December 9-11 will culminate with “Thought leader…

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Finalists named for 2024 Automation and Self Service Awards

by Sandra Carpenter — Editor, Networld Media Group

The winners will be honored during an awards presentation on Dec. 10 during the upcoming 2024 Automation and Self Service Summit.

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SoundHound AI survey finds nearly 8 in 10 diners believe AI assistants will take over most food ordering

October 31, 2023

Nearly 80% of diners believe AI assistants will take over food ordering duties in the next few years, according to a press release and report by AI firm…

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White Castle partners with SoundHound AI, Samsung Electronics for voice-enabled digital signage

October 3, 2023

White Castle has partnered with SoundHound AI Inc. and Samsung Electronics to deploy voice-enabled outdoor digital signage to revolutionize the way it…

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SoundHound, White Castle expands drive-thru AI partnership

August 2, 2023

SoundHound, a tech firm with specializations in AI and voice-recognition technology solutions, has announced it is expanding its drive-thru ordering…

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Embracing AI-powered customer service — peril and promise

by Daniel Brown — Editor, Networld Media Group

AI isn't going anywhere, and AI-powered avatar customer service is on the rise, including a recent in-person demonstration in Orlando Florida. Citing recent…

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SoundHound develops voice-based ordering

February 17, 2023

SoundHound has entered the digital menu game with its voice-ordering technology harnessing AI to allow customers to make and edit drive-through orders without…

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Toast acquires Delphi Display Systems

February 16, 2023

Toast, an all-in-one digital platform for restaurants, which announced last week that it partnered with Google to allow online Google ordering, has acquired…

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