How to balance user experience, AI innovation with self-service kiosks

by Daniel Brown — Editor, Networld Media Group

Balancing AI innovation and user experience was the focus of a panel session during the recent Self Service Innovation Summit.

How to prepare for successful self-service deployments

by Daniel Brown — Editor, Networld Media Group

A panel of self-service veterans convened to discuss self-service deployment strategies during a session on lessons from hundreds of deployments at the…

Self-service automation and the human touch: 5 rules for success

by Daniel Brown — Editor, Networld Media Group

Panelists shared core trends and rules for success in the evolving landscape of self-service automation at this year's Self-Service Innovation Summit in Miami…

How to fight product shrink in micro markets

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While cutting-edge technology and data are key, good old-fashioned people skills and relationship-building (with customers and with your staff) are the…

Nailing the right self-service solution; an ever evolving challenge

by Daniel Brown — Editor, Networld Media Group

How do you pick the right kiosk for your customers? This was the topic of a panel discussion, "Check in kiosks: finding the right solution for your venue,…

Is 5G ready for prime time in self service?

by Daniel Brown — Editor, Networld Media Group

James Weaver of Cradlepoint described the science and current state of 5G, from rapidly growing mid-band networks to powerful benefits like edge computing and…

Nominations open for 2022 Self-Service Innovation Awards

The awards are an important part of the Self-Service Innovation Summit, which runs from Dec. 14-16 at The Diplomat Beach Resort in Hollywood, Florida.

DOOH drives money to self-service

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Leaders from the Redbox, Coinstar and Five Star Food Service, which are adopting digital out of home media technology, shared insight on their unique…