Despite some downsizing due to the economy, exhibitors remained positive about interactions with attendees.
October 5, 2009
The show floor of KioskCom's Self Service Expo and The Digital Signage Show Europe was smaller than last year, but that didn't seem to affect the impressions of the more than 40 exhibitors present. While some commented that foot traffic was slow, many still appreciated the extra focus they got to have with attendees.
Jim Dalziel of Kiosk Manufacturing Systems, a longtime KioskCom exhibitor, said attendees were "more serious" about upcoming self-service projects and were asking more involved questions.
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Cisco's Dos Dosanjh speaks at KioskCom Europe. |
1. Lack of motivation: There has to be a reason for the customer to watch or interact with the screen.2. Lack of targeted content to a targeted audience: Many industry pundits are now saying "relevance is king," meaning no matter how good the content is on the screen, if it doesn't resonate with the viewer it is worthless. 3. Results are not measured: If no measurement takes place, there is no way to judge the effectiveness of the campaign.
Down a third
This was reflected in exhibitor registration and attendance on both sides of the co-located show floor, in comparison to past years. Hunter said during the event that the number of exhibitors and attendees was down about a third from 2008. There were about 40 stands at the show, and several stand vacancies were evident. Hunter also said many companies have allotted any remaining marketing dollars to 2010 budgets rather than exhibiting in the remaining months of 2009.
Here are some other headlines from the tradeshow floor:
Nexcom showed its NDiS 540 and NDiS 162 media players, following an announcement that the company was partnering with software provider Scala. The joint venture is intended to pair Nexcom's media players with Scala software to simplify the digital signage solution for customers. Nexcom used the NDiS 540 to power a four-screen video wall, highlighting its quad-DVI output functionality. Nexcom also released its own simplified digital signage software at the show. Customers can choose which software package they need pre-installed on the player.
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Nexcom's NDiS 540 player featured at KioskCom Europe. |
ProTouch, a supplier of electronic point-of-sale kiosks, announced a partnership at KioskCom Europe with YesPay, a provider of card payment-processing services.The partnership resulted in several kiosk solutions designed to offer retailers the ability to process self-service card payments. Protouch said the solutions will be geared toward supermarkets, rail stations and cinemas that want to offer self-service chip-and-PIN credit and debit card payments.
Star Micronics showed a check-in kiosk designed for Premier Inn, equipped with the Star Micronics TUP992 kiosk printer. Star also announced that it is the exclusive kiosk printer manufacturer for Premier Inn, which is rolling out self-service check-in kiosks across its chain of hotels, as well as replacing traditional A4 laser printers at the reception desks with Star TSP800 printers.
One of the busiest booths was that of U-Touch, which showed a 103-inch, optical touch-enabled Panasonic plasma screen. The large-scale touchscreen may look familiar — it was used by both CNN and BBC to show exit poll results for the 2008 presidential election.
Clemthek is a vending-solutions company that got much attention showing two versions of the ShopRobotic automated vending machine. Used to sell everything from sodas to iPhones, the machines featured touchscreen selection, endcap digital signage and the ability to vend both refrigerated and nonrefrigerated items from the same machine.