The ad-supported revenue model: Does it work?

by James Bickers — Editor, Networld Alliance

Some companies suggest that digital signage can be subsidized — in part or in whole — by selling advertising space on the network. But should retailers be…

Touchscreen ordering finds favor in U.K. restaurant

by James Bickers — Editor, Networld Alliance

The new Canterbury fast-casual restaurant Bytes is built around self-service — and early reviews are glowing.

Interactive store window hits overhand smash for self-service

Polo Ralph Lauren's Madison Avenue store deployed an interactive window to promote its tennis gear and U.S. Open sponsorship.

Expert advice: Never start with technology

Nanonation's vice president of business development explains that technology is but a means to an end when it comes to making customers happy.

Software interfaces look to the future

by James Bickers — Editor, Networld Alliance

The days of the purely functional interface are over, giving way to the "citizen designer" and the rise of a new aesthetic.

Kiosks, digital signs keep kids in the store

Adding self-service increases sales, traffic for a Canadian skate shop.

Nanonation: Success in the heartland

by James Bickers — Editor, Networld Alliance

Back from a triple victory at the KioskCom awards, the software pioneer continues to set the pace for customer experience design.

HP helps itself to share of self-service industry

by Valerie Killifer — senior editor, NetWorld Alliance

With the launch of two self-service kiosks, Hewlett-Packard is poised to make a formidable run at do-it-yourself.

Elo unveils new touchscreen technology

by James Bickers — Editor, Networld Alliance

Acoustic Pulse Recognition uses sound, pure glass to combine the benefits of other touch technologies.

Technology standards emerging for c-store industry

by James Bickers — Editor, Networld Alliance

The typical c-store is a bewildering daisy chain of systems, technologies and processes. Now, the organization PCATS is working to make those systems talk…

Self-service, kiosk developers exhibit at Retail Systems 2006

A number of self-service innovators turned up for the 2006 Retail Systems show in Chicago, held May 21-24 at Chicago's McCormick Place.

Retail Systems exhibitors feel the need for speed

by Valerie Killifer — senior editor, NetWorld Alliance

Line-busting queues up as a self-service mainstay, with several suppliers meeting the demand to move the masses.

Signs point toward interactivity at Chicago show

by Valerie Killifer — senior editor, NetWorld Alliance

At Digital Retailing Expo, information travel is a two-way street.

University of Memphis studies kiosks, human behavior

The Memphis Intelligent Kiosk Initiative is a research project designed to investigate the preferred and most efficient forms of human interaction with…

What lies ahead for digital signage

by James Bickers — Editor, Networld Alliance

We asked several industry experts about their vision for the future of digital signage — the promise it holds for the next year, its possible uses and its…

Make your digital signs brighter for shoppers

by Scott Slucher — Account Executive, Networld Alliance

Knowing your goals — and how to measure them — is key to a successful rollout. Here's how to judge your program.

What lies ahead for digital signage

by James Bickers — Editor, Networld Alliance

A roundtable discussion of what's next for this exciting technology.

Out with the old, in with self-service

by Robert Fincher — EVP, NetWorld Alliance

Retailers must save themselves. Customer service is on the decline, and only self-service can save it. Bob Fincher, general manager of the self-service…

Digital signage: motivations and measurements

Companies continue to adopt digital signage at a rapid pace — but are they doing so for the right reasons? What are the real motivating factors behind…

J.C. Penney un-pops its self-service concept store

J.C. Penney rolled up the red carpet at its pop-up self-service store on 1 Times Square in New York City. The revolutionary store only sold products via…