Why Moe's is focused on adding tech to support delivery, catering and back-of-house functions
Bruce Schroder, president of Moe's Southwest Grill, chats with Tim Tang of Hughes about how Moe's and its parent company, Focus Brands, use technology to stay relevant.
It's helping the brand conquer catering, as well as online ordering and delivery, for example, Schroder said. The chain has also embraced technology to improve operations in a variety of ways, including training employees, running back-office systems and in the kitchen.
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Cities are exploring a smart city vision that uses Internet of Things (IoT) technologies to collect and analyze data for better management of public resources and services.
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Retailers are starting to bridge the gap between physical and digital to create phygital solutions. Two panelists spoke about this development at this year's ICX Summit.
The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.