AT&T talks customer engagement at RCEES

AT&T talks customer engagement at RCEES

Amanda Collins, Customer Experience Manager for AT&T flagship store in Chicago, gave a presentation at this year's Retail Customer Experience Executive Summit in San Diego. In this video, she talks about  how AT&T utilizes interactive display technology and the physical makeup of the store to create a unique shopping experience.

Storytelling is key to boosting customer experience and profit

The most common tendency with retailers is to simply give the facts about a product or service without really telling a story about them. Panelists at the ICX Summit addressed this topic and how to create profitable narratives.

Sponsored by: Mood Media

Staples tacks on digital signage, kiosks to omnichannel stores

Staples tacks on digital signage, kiosks to omnichannel stores

Office supply chain Staples recently announced the launch of its omnichannel prototype stores that feature endless-aisle kiosks and digital signage. The in-store solution allows customers to replicate the online shopping experience of one of the country's largest Internet retailers within the company's brick-and-mortar locations.  

NEC debuts latest touchscreen kiosk at NRA

NEC debuts latest touchscreen kiosk at NRA

Rich Ventura of NEC Display Solutions demos the company's new touchscreen digital signage kiosks that many restaurants are using to showcase their LEED certification info.  

NEC kiosk helps customers make healthier choices

NEC kiosk helps customers make healthier choices

NEC's Rich Ventura shows Cherryh Butler, senior editor of FastCasual.com, how the company's kiosks designed for restaurants can allow customers to order healthier meals.  

How to Install a Video Wall

How to Install a Video Wall

Sponsored by: Userful Corporation

Interactive holographic window at Mayport Coastal Sciences Middle School

Interactive holographic window at Mayport Coastal Sciences Middle School

Winner of the Digital Screenmedia Association Industry Excellence Award for best education self-service kiosk project. 

Future of Payments: ATM & Mobile Executive Summit 2013

Future of Payments: ATM & Mobile Executive Summit 2013

An intriguing dynamic is playing out in the payments landscape: The demand for both cash and mobile financial services is increasing concurrently. Mobile phones are enabling cash transfers, payments and withdrawals. Tom Harper talks about what attendees can look forward...

3M debuts Virtual Presenter at SXSW

3M debuts Virtual Presenter at SXSW

3M recently debuted its first fully integrated, interactive Virtual Presenter at South by Southwest Interactive in Austin, Texas. SXSW attendees could interact with the life-like digital avatar through a touchscreen interface to get conference panel recommendations, learn more about 3M...

NEC at NRF13

NEC at NRF13

NEC Display Solutions of America's Rich Ventura talks new solutions, inclulding its new V552 LED edge-lit mid-range commercial display that can be deployed "pretty much anywhere in a retail environment," at this year's NRF BIG Show in New York City.

Elo Touch Solutions' new mobile tablet solution

Elo Touch Solutions' new mobile tablet solution

Elo Touch Solutions showcased its new mobile tablet solution and 70-inch digital signage solution at the recent NRF Show in New York City. The tablet is specifically built for retail and restaurant atmospheres as it includes a full, functional POS...

How do you get the right data at the right time?

Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of retail systems at Carhartt, and Roger Starkweather, senior VP of sales and experiences at OpenEye Global, discussed how businesses can utilize data analytics and personalization.

Sponsored by: Interactive Customer Experience Summit (ICX Summit), Omnivex

Taco Bell Cool Ranch Locos Tacos put fans on Times Square digital billboards

Taco Bell Cool Ranch Locos Tacos put fans on Times Square digital billboards

Taco Bell again selected digital signage solution provider Aerva Inc. to launch the social media and digital out-of-home campaign for this year’s new product launch of its Cool Ranch Doritos Locos Tacos. The campaign integrates digital signage and social media,...

Intel demos gamified interactive Pepsi vending machine

Intel demos gamified interactive Pepsi vending machine

Intel's Ravi Sirigineedi shows off the interactive digital signage and retail concept at this year's NRF BIG Show. The machine allows consumers to both buy sodas and play video games for gifts.

NRF 2013: Intel's Guess that Spice

NRF 2013: Intel's Guess that Spice

Intel's Guess that Spice, an interactive experience educating customers about the scent and flavor properties found in McCormick's array of spices, combines touchscreen digital technology with sensory triggers.

How To Make a Video Wall

How To Make a Video Wall

Sponsored by: Userful Corporation

NRF: Intel demonstrates smart shelves for retail

NRF: Intel demonstrates smart shelves for retail

At NRF 2013, Intel's senior principal engineer Mary Murphy-Hoye demonstrates the company's latest smart-shelf technology.

Good Content: Sprint and Two West

Good Content: Sprint and Two West

Retail marketing firm Two West produced this award-winning piece for Sprint's in-store digital signage. It's an engaging spot, apparently modeled after a visually similar, award-winning Chipotle campaign, "Back to the Start."

Casio digital signage at CES

Casio digital signage at CES

Casio made its entry into the digital signage world with a customer-facing, motion-reactive projection display.

RI intros new Android-based digital signage player

RI intros new Android-based digital signage player

Reality Interactive CEO and principal owner Craig Martin talked at the fall Customer Engagement Technology World show in New York City about his company's new Android-based digital signage media player. Martin said the new content management solution offered a cost-effective...

One Source Interactive at CETW Fall 2012

One Source Interactive at CETW Fall 2012

Edward Crowley of One Source Interactive talks about the check-in kiosk his company supplied for the Customer Engagement Technology World show in New York City.

Userful Video Walls

Userful Video Walls

Sponsored by: Userful Corporation

CETW 12: NCR SelfServ 85 Slimline

CETW 12: NCR SelfServ 85 Slimline

NCR's Monica Hatchem demos the latest retail solution, the SelfServ 85 Slimline. The ADA-compliant kiosk features a 32-inch multitouch screen, as well as an integrated card reader, printer and scanner. It has various retail applications, such as use in Endless Aisle. 

Good content: Fiat goes fast with DOOH

Good content: Fiat goes fast with DOOH

Fiat has launched a new digital out-of-home campaign at the pump with Gas Station TV.

Parabit shows off virtual concierge

Parabit shows off virtual concierge

Parabit's Joanna Pawlowska talks about her company's virtual concierge, a digital signage kiosks intended for hospitality and retail deployments, at this year's fall Customer Engagement Technology World show in New York City.

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