Amanda Collins, Customer Experience Manager for AT&T flagship store in Chicago, gave a presentation at this year's Retail Customer Experience Executive Summit in San Diego. In this video, she talks about how AT&T utilizes interactive display technology and the physical makeup of the store to create a unique shopping experience.
The most common tendency with retailers is to simply give the facts about a product or service without really telling a story about them. Panelists at the ICX Summit addressed this topic and how to create profitable narratives.
Sponsored by: Mood Media
Office supply chain Staples recently announced the launch of its omnichannel prototype stores that feature endless-aisle kiosks and digital signage. The in-store solution allows customers to replicate the online shopping experience of one of the country's largest Internet retailers within the company's brick-and-mortar locations.
Rich Ventura of NEC Display Solutions demos the company's new touchscreen digital signage kiosks that many restaurants are using to showcase their LEED certification info.
NEC's Rich Ventura shows Cherryh Butler, senior editor of FastCasual.com, how the company's kiosks designed for restaurants can allow customers to order healthier meals.
Winner of the Digital Screenmedia Association Industry Excellence Award for best education self-service kiosk project.
An intriguing dynamic is playing out in the payments landscape: The demand for both cash and mobile financial services is increasing concurrently. Mobile phones are enabling cash transfers, payments and withdrawals. Tom Harper talks about what attendees can look forward...
3M recently debuted its first fully integrated, interactive Virtual Presenter at South by Southwest Interactive in Austin, Texas. SXSW attendees could interact with the life-like digital avatar through a touchscreen interface to get conference panel recommendations, learn more about 3M...
NEC Display Solutions of America's Rich Ventura talks new solutions, inclulding its new V552 LED edge-lit mid-range commercial display that can be deployed "pretty much anywhere in a retail environment," at this year's NRF BIG Show in New York City.
Elo Touch Solutions showcased its new mobile tablet solution and 70-inch digital signage solution at the recent NRF Show in New York City. The tablet is specifically built for retail and restaurant atmospheres as it includes a full, functional POS...
Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of retail systems at Carhartt, and Roger Starkweather, senior VP of sales and experiences at OpenEye Global, discussed how businesses can utilize data analytics and personalization.
Sponsored by: Interactive Customer Experience Summit (ICX Summit), Omnivex
Taco Bell again selected digital signage solution provider Aerva Inc. to launch the social media and digital out-of-home campaign for this year’s new product launch of its Cool Ranch Doritos Locos Tacos. The campaign integrates digital signage and social media,...
Intel's Ravi Sirigineedi shows off the interactive digital signage and retail concept at this year's NRF BIG Show. The machine allows consumers to both buy sodas and play video games for gifts.
Intel's Guess that Spice, an interactive experience educating customers about the scent and flavor properties found in McCormick's array of spices, combines touchscreen digital technology with sensory triggers.
At NRF 2013, Intel's senior principal engineer Mary Murphy-Hoye demonstrates the company's latest smart-shelf technology.
Retail marketing firm Two West produced this award-winning piece for Sprint's in-store digital signage. It's an engaging spot, apparently modeled after a visually similar, award-winning Chipotle campaign, "Back to the Start."
Casio made its entry into the digital signage world with a customer-facing, motion-reactive projection display.
Reality Interactive CEO and principal owner Craig Martin talked at the fall Customer Engagement Technology World show in New York City about his company's new Android-based digital signage media player. Martin said the new content management solution offered a cost-effective...
Edward Crowley of One Source Interactive talks about the check-in kiosk his company supplied for the Customer Engagement Technology World show in New York City.
NCR's Monica Hatchem demos the latest retail solution, the SelfServ 85 Slimline. The ADA-compliant kiosk features a 32-inch multitouch screen, as well as an integrated card reader, printer and scanner. It has various retail applications, such as use in Endless Aisle.
Fiat has launched a new digital out-of-home campaign at the pump with Gas Station TV.
Parabit's Joanna Pawlowska talks about her company's virtual concierge, a digital signage kiosks intended for hospitality and retail deployments, at this year's fall Customer Engagement Technology World show in New York City.