August 6, 2020
COVID-19 promises to be a part of our lives for the foreseeable future, and the impacts are far and wide. For those considering incorporating self-service technology into their operations, one of the chief concerns is the future of touch in a world where the spread of viruses and bacteria is on the top of everyone's mind.
Much of the concern stems from the conflicting messaging that has emerged regarding the virus. A study conducted by Princeton researchers reported that the COVID virus could survive on some surfaces for as long as three days. On the other hand, the Centers for Disease Control reported that while it was possible to contract COVID by touching contaminated surfaces, this wasn't the primary way the virus was spread.
Whatever the risks, though, there's a good chance that many will have concerns with the use of touch-activated devices. With that in mind, what will be the impact on deployers? Will people abandon touchscreen kiosks?
Download this whitepaper to find the answers to these questions, and more.