Webinar

Implementing Restaurant Ecommerce: Advice for Successful Software Deployments from around the Globe

June 2, 2022

Watch Intel, MENU and Vapiano for an overview on how to implement software and get deployments advice that you can use.

• How do the leading global brands navigate advanced restaurant ecommerce onboarding and deployment process?
• What is the advice for successful SaaS implementations from the technology experts and restaurant IT managers?
• How does MENU ensure constant support and customer success for its restaurant partners around the globe?

Meet the speakers

Zana Ilhan
Global Hospitality and Entertainment Lead
Intel Corporation

Zana has over 20 years of industry experience in the design and manufacture of revolutionary electronics, devices, technology, and services for various end markets including edge computing, embedded semiconductors, software & services, and data centers. Zana has been working at Intel over 7 years, and currently leads Global Entertainment and Hospitality market segments as part of the Network and Edge Group (NEX) at Intel.

Raphael Enderle
Head of Global Success Management
MENU

Raphi has been with MENU for more than 5 years. From his first years at the company, he has been leading various teams in business development and market expansion areas, and later established MENU's international Implementations Team. Raphi supervises all business activities related to customer onboarding, solution deployment and customer success. He has been recognized as an industry expert and an extremely valued partner by the largest global restaurant brands because of his extensive experience working with the franchisees operating across diverse international locations. Raphi is passionate about helping restaurant clients to achieve the highest potential and long-term success with MENU.

Simon Küng
Onboarding Management Team Lead
MENU

Having collected restaurant industry experience as a restaurant Chef and a Store Manager in independent and chain restaurants in Switzerland, Simon joined MENU about 2.5 years ago to expand the Onboarding & Success Management Team. In January 2022, he took the lead of the Onboarding Management Team. Simon has a great passion for delivering smooth, easy, and quick solution deployments for MENU restaurant clients that are spread out across the world. In his role, Simon has been proudly recognized as a systemic thinker, paying close attention to the clients' needs and willing go the extra mile with his international team to achieve success for restaurants that power their business with MENU.

Michael Szubarga
IT & Digital Adoption Manager
Vapiano

Michael Szubarga is an IT and Digital Adoption Manager at Vapiano, an Italian inspired fast casual restaurant concept, operating over 200 different locations all around the world. Michael has been involved in implementing Vapiano's digital strategy from late 2020, having joined the ranks of the IT team from Vapiano operations with over 3 years of experience there and in total over 10 years of experience working for different hospitality brands. Thanks to MENU, Vapiano has moved closer to achieve frictionless digital guest journeys and helped achieve increased efficiency in operations.