Display Technology

Japan bank mulling robots with touchscreen display feature

Photo: Generated by AI. Adobe Stock.

January 20, 2025

A Japan-based bank is investigating the use of robots, featuring a touchscreen display, as remote customer service agents.

Mizuho Bank is experimenting with a self-propelled robot in a collaborative effort with avatarin Inc., an ANA Group company, according to a report at The Japan News.

The touchscreen panel displays the face of a live customer agent helping the customer.