Software

EMI leverages TeamViewer, reduces maintenance workload

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December 6, 2022

Electra-Media Inc., provider of custom DOOH displays, is leaning into secure remote management of displays by leveraging TeamViewer, according to a press release.

The TeamViewer remote admin software allows technicians to troubleshoot, diagnose and program signs remotely with an eye toward reducing a major industry pain point — the costly and time-consuming in-person technician visit.

The move has saved EMI an estimated six figures per year, according to the release.

"Working quickly and efficiently to resolve an issue with our signs is critical to ensure we meet contractual obligations with our clients," Christy McEwen, digital media director at EMI, said in the release. "TeamViewer allows us to better manage resources and focus time on creating revenue driving campaigns, collaborating with clients and facilitating new business as opposed to coordinating software maintenance."