News

DSE13: Dataprobe works to reduce digital signage downtime

March 6, 2013

Dataprobe, a provider of customizable power and network management solutions, showcased and demoed for the first time its iBoot Cloud Service, a Web-based portal that enables customers to access iBoot power control devices from any location, providing significantly more flexibility and minimizing the duration and high cost of network downtime at the recent Digital Signage Expo in Las Vegas.

The iBoot solution enables users to automatically or remotely reboot to restore a failed device without the need for a costly site visit, the company said. The current iBoot is manageable via Web browser, and the new cloud version will add increased control options. It will provide network managers the ability to further reduce the time it takes to reboot and repair network issues.

"The launch of iBCS underscores our commitment to improve the reliability of every network we touch," said David Weiss, president of Dataprobe. "For our digital signage customers, downtime significantly impacts their bottom line. If they can't fulfill service agreements, they face loss of revenue and may need to pay for expensive service calls just to reboot a crashed device. [The] iBCS gives them the ability to reboot and restore network availability from anywhere in the world, regardless of whether they're sitting next to their office computer."

The service will initially be offered via Web access, and the company expects to offer mobile iBCS access through iOS and Android applications in 2013.

"We're constantly looking for ways to help our customers minimize the high cost of downtime," said George Foote, vice president of sales at Dataprobe. "With iBCS, system administrators will be able to see all their iBoots and manage them from anywhere."

The solution is available in a variety of models and is designed to be ideal for remotely rebooting digital signage, kiosks, ATMs, workstations, servers and any other machines on a distributed network, the company said.

Learn more about digital signage software.