January 12, 2022
Diebold Nixdorf is partnering with Compleo, a provider for charging technology in Europe, to provide managed services for charge point operators across Europe, according to a company press release.
Initially, the partnership will cover more than 1,000 DC fast charging stations for electric vehicles in public locations across Germany with the potential for expansion.
The electric vehicle market has grown with European sales reaching 3.2 million vehicles in 2020. To power these vehicles, EV charging station deployments have risen, with about 200,000 public charge points deployed across Europe at the end of 2019 and a further 1 million units expected by 2025, creating demand for installation and maintenance services for these devices.
Through this partnership, the companies will establish a comprehensive service concept.
"E-mobility is picking up more and more speed. This is reflected in the high number of charging stations we have delivered over the past months and years. More and more operators would appreciate Compleo's offer to support them in maintenance and operational services, especially our international customers that demand reliable and smart solutions for operational services all over Europe," Jens Stolze, Compleo COO, said in the release. "With Diebold Nixdorf, we have found a partner that complements our existing service network with qualified technicians and accompanies us into Compleo's next growth phase. As a result, our customers continue to benefit from expertise, European coverage and fast response times."
Compleo will provide hardware, software services and turnkey solutions, while Diebold Nixdorf will provide managed services, including responsive break/fix, preventive maintenance, help desk, monitoring, and data analysis.
"The explosive growth of the EV ecosystem is exciting but brings new challenges for device manufacturers and deployers to scale their ability to monitor and maintain this new charging infrastructure," Dr. Ulrich Naeher, Diebold Nixdorf executive vice president and chief commercial officer, said in the release. "Our services organization can help both technology providers and retailers participate successfully in this fast-growing market as we have the experience, global scale and capabilities to support both AC and DC charging projects through the entire lifecycle from strategy to implementation."