Software
CloudWork Pro launches Trusted Technician Program for on-demand IT service
April 5, 2022
CloudWork Pro, a computer software company, has launched an on-demand IT field services program, the Trusted Technician Program, that connects companies with technicians, according to a company press release.
The marketplace eliminates fees for IT field services technicians, provides access to employees and helps to automate project management tasks for companies.
"Technicians should keep what they earn," Tim Riefke, president of CloudWork Pro, said in the release. "That's why we've flipped the paradigm of the traditional IT field service marketplace model. We believe this shift will help attract top-level talent that our clients can depend on."
CloudWork Pro Trusted Technician Program was created to ensure that the technicians meet the standards expected when representing clients on the job site and be able to complete the assigned work.
"After 17 years building companies in this industry, finding top quality techs is still a major pain point. The Trusted Technician Program is our vetting process where we review a tech's past work history, skill sets, insurance and certifications during a one-on-one phone interview," Mike Mudd, CEO and founder of CloudWork Pro, said in the release.
The Trusted Technician Program includes Your On-Demand Workforce platform, which reduces the time to find and select technicians with work orders, according to the release.
"By using the data from our comprehensive tech vetting process and the platform's proprietary matching algorithms, the platform can quickly build a custom on-demand workforce for clients at any scale," Riefke said.
The platform also offers instant messaging and automated 24-hour confirmation notifications for clients and technicians.
