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Features

Focus on customer journey to provide best digital experiences

by Kevin Damask — Editor, Digital Signage Today

As digital signage continues to advance in retail, brands are putting more focus on improving customer experience. Danny Turner, SVP of creative programming…

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Build it or buy it? Debating best approach to customer service platforms

by Kevin Damask — Editor, Digital Signage Today

Brands often grapple with a difficult decision — whether to build their own interactive system or hit the market and buy one. It was the topic of discussion at…

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Brands likely to embrace digital to offer entertaining experiences

by Kevin Damask — Editor, Digital Signage Today

Brands that entertain need to get creative in this fast-paced, digital-first world to engage customers. But, how can they get there? That was the focus of…

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Building digital roadmap can lead to better CMS, signage solutions

by Kevin Damask — Editor, Digital Signage Today

While many businesses rely on digital signage to engage customers and drive sales, some are still searching for the right content management system to take…

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How can companies remove friction in customer experience?

by Kevin Damask — Editor, Digital Signage Today

For consumer-driven businesses, the pressure to make purchasing easy and quick has perhaps never been more intense. So, how do businesses cut out the friction?

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Digital signage innovation beats the Vegas heat

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Las Vegas Convention Center buzzed with innovation activity last week at a level not seen since 2018 as the North and West Halls filled with digital…

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Indiana Pacers trust data to deliver best customer experience

by Kevin Damask — Editor, Digital Signage Today

Taylor Bloom and Sydney Lesko, both with Pacers Sports & Entertainment, kicked off a full-day of sessions at the Interactive Customer Experience Summit with…

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AI: What it can mean to your business

by Kevin Damask — Editor, Digital Signage Today

While the use of artificial intelligence has grown throughout several industries in recent years, there is still a great deal of mystery surrounding AI. This…

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Attendees, sponsors process learning, engagement at ICX Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Summit, held at the Hilton Columbus at Easton, gave attendees a chance to see hands-on demonstrations on customer experience technology developed by the…

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How to build your digital signage and CMS to digital maturity

by Kevin Damask — Editor, Digital Signage Today

Many companies have digital signage and CMS systems in place, but are those systems up to par to meet both consumer and employee demands? That’s the focus of a…

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ICXA honors 2022 Elevate Award winners at annual Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

ICXA honors 10 Elevate Award winners at the 2022 Interactive Customer Experience Summit in Columbus, Ohio.

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ICX keynote: Lean on quality employees to innovate, grow

by Kevin Damask — Editor, Digital Signage Today

"Get your house in order." That was Andrew Laudato's opening message at the Interactive Customer Experience Summit Wednesday at the Hilton at Easton hotel in…

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How to get what you need from your SaaS provider

by Kevin Damask — Editor, Digital Signage Today

George Preston, VP of sales for Spinetix's North American region, wants to make sure companies are getting the most out of their SaaS providers. That was the…

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What's fueling digital signage's rebound from COVID and future growth?

by Kevin Damask — Editor, Digital Signage Today

In an interview with Digital Signage Today, Mark Jameson, chief support and development officer at Fastsigns, talked about how the digital signage market was…

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Vending machine brand SOS taps DOOH to bring feminine care products to women

by Kevin Damask — Editor, Digital Signage Today

SOS, a vending machine company offering feminine products, noticed that Vistar Media was driving consumer experience focused media in the digital-out-of-home…

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Future of workplace hinges on creating 'experiences'

by Kevin Damask — Editor, Digital Signage Today

What will the future hold for the modern workplace? Gary Kayye believes it’s about creating an experience. Kayye, the keynote speaker at the E4 Experience…

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How to make sure you're getting real value from your SaaS provider

by Kevin Damask — Editor, Digital Signage Today

Software as a Service products are vitally important to digital signage platforms. But are users really getting the best ROI from their SaaS providers? This is…

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AI bots help bring relief to labor-strapped QSRs

by Kevin Damask — Editor, Digital Signage Today

Quick service restaurants, continuously looking for ways to improve service and stay on top of technology trends, are turning to AI voice robots to stem labor…

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How OOH can battle climate change

by Kevin Damask — Editor, Digital Signage Today

The effects of climate change continue to be under the microscope with companies shifting their priorities to take an eco-friendlier approach. Intersection CEO…

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Switching to digital menu boards right move for Dallas area fast casual

by Kevin Damask — Editor, Digital Signage Today

Terry Pham, similar to many fast casual restaurant owners in recent years, was intrigued by the power of digital menu boards. But, would the switch from static…

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