Case Study: Wake County
Wake County is the second-most populous County in North Carolina and one the fastest growing in the nation. The County has a population of more than 900,000 residents and consists of 12 municipalities, including Raleigh, the state Capital. Wake County is consistently rated as one of the best places to live and work in America and is home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. It is also the center of state government with the Capitol Building, legislature and many government offices located in Raleigh.
To keep pace with growth, Wake County government planned a new criminal court house and records building. The building, named the Justice Center, was designed with safety and customer service elements. To ease wayfinding Wake County planned a system of digital signage that would move the public through the building quickly and efficiently. Wake had three primary objectives with the project:
- produce a distributed court calendar
- provide corporate and facility information building wide and
- display departmental messages in conjunction with the corporate messages in specific departments.
Their situation was particularly complex because the courtroom data is managed by state government and changes constantly, so they needed a solution that would allow them to interface with the state system and provide scheduled and real-time updates to the screens in the courthouse.