As individuals continue to utilize mobile devices as their primary source of information, they increasingly expect instant access to information at the sight (or touch) of a screen. As a result, consumers are much more responsive to information displayed digitally.
While some businesses are able to meet their specific goals with out-of-the-box solutions, many businesses need a solution as unique as their service or product. Custom kiosk design helps these businesses create a fully customized self-service solution to fit the use case.
When devices need to operate independently in an unattended environment, there are concerns that must be addressed. What is done to secure the physical kiosk from tampering? This is especially important when it comes to transactional kiosks that handle payment.
While many self-service kiosks are located inside, there are a number of use-cases where interactive outdoor kiosks will drive the best ROI. These kiosks are being installed outside where weather, security, location, etc. need to be considered.
Bill payment kiosks add value by enhancing customer experience through self-service payment. The multi-use kiosk solution offers customers a secure transactional platform and provides businesses with custom reports on credit card transactions, cash transactions, cash balances and device state-of-health.
While many businesses are eager to join the self-service movement, there are factors to determine before investing in a self-service payment solution. Below, we've listed the top five questions to ask when considering a bill pay kiosk.
The quick service and fast casual restaurant formats may offer their customers different experiences, but both are starting to leverage self-order kiosks to improve customer experience.
As the digital signage trend continues to grow, travel and tourism organizations are beginning to use live, interactive information to encourage travelers to explore their destination. Digital signage allows tourists to feel connected while traveling by drawing people in and making information more readily available to them.
Retail kiosks are changing the way customers engage with brands. With the increasing power of kiosk technology, store owners can showcase a targeted range of goods to each customer, feature loyalty promotions and even provide a fast and efficient payment process.
To close our four-week series on outdoor kiosks, we've gathered the top 10 most frequently asked questions and answered them using best practices and industry standards.
Outdoor kiosks can offer users an enhanced experience by streamlining processes that might otherwise require long wait times or inefficient searching. There are countless use cases that can be accomplished with an outdoor kiosk to increase ROI.
While many self-service kiosks are located inside, as we discussed last week, there are a number of use-cases where an outdoor kiosks will drive the best ROI.
While outdoor kiosks can prove to be a valuable investment, here are some important things to consider before taking the leap outside.
Every medium used to convey information needs engaging content. Digital signage is no different.
More people expect interactive experiences than ever before, especially in the world of digital signage. However, before you make the jump from traditional to interactive digital signage displays, you need to consider a few key questions.
Digital signage is being used more often than ever before as the use of traditional static signage continues to wane. Why is it that companies are turning to digital solutions for communications needs? Here are three keys reasons.
Before, during and after people physically engage with screens, there are visual interactions that can hold the key to personalizing the experience while maximizing the effectiveness and ROI of the deployment.