Benefits of Conversational Ordering in a POS System

 
June 14, 2010

White Paper

Conversational ordering, which allows the register operator to take an order in the manner in which a customer might speak, improves efficiency and increases customer service. The system allows the operator to spend more time interacting with the customer instead of the register, reducing errors and increasing the sense of personal attention. Other benefits of conversational ordering include:

  • Shorter employee training time
  • Fewer voids
  • Increased average ticket amount

Topics: Customer Experience


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