Historically organizations have focused their technology investment around "systems of record," such as ERP, BI, and CRM to handle foundational business requirements. Today, this investment is moving towards "systems of engagement" with customers, employees and partners. These systems help organizations communicate in new and different ways to empower improved decision making, enhanced customer and employee experience, and ultimately increased profits.
In this interactive webcast, participants will learn:
About the shift from systems of record to systems of engagement and edge technologies that drive adoption
How end-users can leverage data in their current systems of record to improve decision making, enhance customer and employee experience, and increase profit; and
How to shorten reaction time to changing conditions within an organization.
Presenter: Jeff Collard President Omnivex Corporation
Jeff is the driving force behind the company’s sales and marketing activities and relationships with its business partners and holds a degree in Engineering from the University of Windsor.
Moderator: Christopher Hall Editor, DigitalSignageToday.com Networld Media Group
Christopher serves as editor of DigitalSignageToday.com. A longtime freelance reporter, he is quickly establishing himself as an observer of the emerging trends and concepts shaping the sector.