The retail industry is entering a second wave of wireless technology deployment, called mobile retail, which follows the widespread build-out of WiFi hotspots by businesses seeking to provide customers an enhanced level of service. The end result will be a more connected retail environment, with mobile devices, like tablets, smart phones and digital signage, enabling customer-facing and store-operation functions anywhere on site. Customers will find an improved in-store experience, including faster checkout, real-time product information and better coordination between online and physical storefronts.

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